Talent.com
General Manager
General ManagerTaco Bell • Xenia, OH, US
No longer accepting applications
General Manager

General Manager

Taco Bell • Xenia, OH, US
30+ days ago
Job type
  • Full-time
Job description

General Manager Xenia, OH

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Ms energy and passion of people serving people. Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Ms! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.

About the Job

Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational

The Day-to-Day : Build People Capability

  • Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
  • Recruit and equip high quality operators to deliver great customer experiences
  • Build a healthy and robust bench of developed and capable Managers and Team Members
  • Leads performance management process for all employees in their restaurant
  • Lead by example - be a culture champion and live by Taco Bell HUNGRY principles : Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
  • Leverage culture and people capability to fuel brand performance
  • Provides leadership and coaching, developing Manager's and Team Members

Deliver a Consistent Customer Experience

  • Ensure complete and timely execution of corporate & local marketing programs
  • Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
  • Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800
  • Ensure local health and safety codes, and company safety and security policies are met
  • Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
  • Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
  • Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
  • Builds SMART action plans to resolve issues in their restaurant
  • Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
  • Grow the Brand, Sales and Profits

  • Control Profit & Loss by following cash control / security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
  • Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
  • Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged
  • Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
  • Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
  • Works with management team to develop and deliver unit-specific Annual Operating Plans
  • Minimum Requirements : Is This You?

  • High School minimum, University Degree Preferred
  • 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
  • Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical / decision-making skills
  • Strong interpersonal and conflict resolution skills
  • Good oral / written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
  • Strong analytical / decision-making skills
  • Basic personal computer literacy
  • Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
  • Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
  • Provides leadership and coaching for each employee in their restaurant
  • Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees
  • Proven ability to drive customer satisfaction, financial performance and employee satisfaction
  • Why Taco Bell?

  • We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
  • We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
  • We foster a culture of authenticity and believe all people can make a difference
  • Create a job alert for this search

    General Manager • Xenia, OH, US

    Related jobs
    Cashier

    Cashier

    Dollar tree • Morrow, OH, USA
    Full-time
    Join the Dollar Tree team and help us provide affordable household items to our customers.As a Cashier, you will be responsible for ringing up purchases, stocking shelves, and ensuring that the sto...Show more
    Last updated: 21 days ago • Promoted
    Construction Manager, SBN Data Center Construction

    Construction Manager, SBN Data Center Construction

    Amazon Data Services, Inc. • New Carlisle, OH, United States
    Full-time
    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.In other words, we’re the people who keep the cloud running.We support all AWS data c...Show more
    Last updated: 30+ days ago • Promoted
    Burger King Hiring in Blanchester, OH

    Burger King Hiring in Blanchester, OH

    Burger King • Blanchester, OH, USA
    Full-time
    Burger King restaurants are hiring team members, shift coordinators, and assistant managers.Flexible scheduling with competitive starting wages and meal discounts. Training provided with opportuniti...Show more
    Last updated: 21 days ago • Promoted
    General Manager(02360) - 1258 Kauffman Road

    General Manager(02360) - 1258 Kauffman Road

    Domino's Pizza • Fairborn, OH, US
    Full-time
    You get up in the morning and you make sure everyone else in the house is doing what they need to do.Then you go to work and you make sure that everyone there is doing what they need to do, even yo...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant General Manager - Salary

    Restaurant General Manager - Salary

    Pizza Hut • Xenia, OH, US
    Full-time
    That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or ret...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Walmart • Blanchester, OH, USA
    Full-time
    Join the Walmart team as an Assistant Manager and help us lead our store to success.As an AM, you will assist with hiring, training, and managing staff, oversee store operations, and ensure that cu...Show more
    Last updated: 21 days ago • Promoted
    Float Teller - West Central Region

    Float Teller - West Central Region

    Park National • New Carlisle, OH, United States
    Part-time
    Role not eligible for sponsorship •.Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.Comple...Show more
    Last updated: 21 days ago • Promoted
    Assistant General Manager

    Assistant General Manager

    Taco Bell • New Carlisle, OH, US
    Full-time
    As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team.You'll lead by ex...Show more
    Last updated: 30+ days ago
    Five Below Careers in Morrow, OH

    Five Below Careers in Morrow, OH

    Five below • Morrow, OH, USA
    Full-time
    Five Below is seeking sales associates, stock associates, and assistant managers.Fun retail environment with competitive pay and flexible scheduling. Opportunities to work with trending products pop...Show more
    Last updated: 21 days ago • Promoted
    Manager In Development

    Manager In Development

    Suburban Propane • Goshen, OH, US
    Full-time
    Picture yourself managing a business with full operational, P&L, and management responsibilities with the support and resources of a nationwide organization. Exciting? Sure, but this is a big ta...Show more
    Last updated: 4 days ago • Promoted
    Retail Assistant Store Manager - 3105

    Retail Assistant Store Manager - 3105

    First Cash, Inc. • Huber Heights, OH, US
    Full-time
    We are currently looking for the right.Retail Assistant Store Manager .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales associat...Show more
    Last updated: 30+ days ago
    LEAD SALES ASSOCIATE-PT in GOSHEN, OH S22228

    LEAD SALES ASSOCIATE-PT in GOSHEN, OH S22228

    Dollar General • Pleasant Plain, OH, US
    Full-time
    Dollar General Cashier / Stocker.At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many conve...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager

    Account Manager

    Orkin • Westville, OH, US
    Full-time
    If You’re Great at Building Relationships, We’ve Got the Career for You.Are you good at connecting with people, solving problems, and managing client relationships? At Orkin, we turn yo...Show more
    Last updated: 15 days ago • Promoted
    Store Manager

    Store Manager

    Family Dollar • Morrow, OH, USA
    Full-time
    Join the Family Dollar team as a Store Manager and help us lead our store to success.As a Store Manager, you will be responsible for hiring, training, and managing staff, overseeing store operation...Show more
    Last updated: 21 days ago • Promoted