District Manager – Counter Service – Scratch Kitchen

Hospitality Manager

The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer service, and maintaining financial performance. This role requires strong leadership, organizational, and communication skills.

Key responsibilities include :

• Managing staff schedules and training new employees.
• Ensuring compliance with health and safety regulations.
• Monitoring inventory and managing food costs.
• Handling customer complaints and resolving issues promptly.
• Collaborating with the kitchen and front-of-house teams to ensure smooth operations.

Requirements :