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Sr Mgr, Solution Consulting Higher Education
Sr Mgr, Solution Consulting Higher EducationServiceNow • Minneapolis, Minnesota, USA
Sr Mgr, Solution Consulting Higher Education

Sr Mgr, Solution Consulting Higher Education

ServiceNow • Minneapolis, Minnesota, USA
2 days ago
Job type
  • Full-time
Job description

What you get to do in this role :

  • Ensure SCs demonstrate relevance to customers fully discover customers business and technical problems deliver the highest quality presentations and demonstrations execute proofs of concept successfully and only when needed comprehend and document the business value to be delivered and ensure customer commitment to the ServiceNow solution
  • Develop team members according to the demands of the business and according to their individual professional goals
  • Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
  • Work with regional sales managers to prioritize regional Solution Consulting efforts
  • Assign resources to sales opportunities and consistently evaluate progress against goals
  • Assign resources as required to marketing and other efforts to support demand generation
  • Develop and deploy team training curriculums to meet the changing demands of the sales organization
  • Evaluate team members regularly through analysis of direct observation peer feedback and sales feedback
  • Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
  • Manage day-to-day activities such as resource scheduling conflicts expense review and approval activity reporting etc.

Qualifications :

To be successful in this role you have :

  • Higher ED landscape : Familiarity with the specific needs challenges and regulatory requirements of state local and education organizations.
  • Best practices : Knowledge of industry best practices in the Higher ED sector..
  • Experience working in a fast-growing IT environment including software cloud or customer experience of the same
  • 7 years experience in presales
  • Experience managing presales teams as 1st line management
  • Deep experience with the US market and experience selling and gaining access to customers senior management
  • Understanding of standard approaches to coaching mentoring and management of individual contributors
  • Ability to motivate and inspire a growing team of Presales Solutions Consultants
  • Experience in Value Based Selling or Solution Selling
  • A thorough understanding of the SaaS Market space the provision of PaaS based solutions and a broad understanding of Service Management practices
  • Additional Information :

    Work Personas

    We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

    Equal Opportunity Employer

    ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

    Accommodations

    We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact  for assistance.

    Export Control Regulations

    For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

    From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.

    Remote Work : Yes

    Employment Type : Full-time

    Key Skills

    Sales Experience,ADAS,Customer Service,AI,Computer Skills,Retail Sales,Product Demos,Automotive Diagnostics,Automotive Repair,Business requirements,Cash Handling,Enterprise Sales

    Department / Functional Area : Sales

    Experience : years

    Vacancy : 1

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    Consulting Education • Minneapolis, Minnesota, USA

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