Talent.com
Customer Services Specialist
Customer Services SpecialistSavills North America • Miami, FL, US
No longer accepting applications
Customer Services Specialist

Customer Services Specialist

Savills North America • Miami, FL, US
10 days ago
Job type
  • Full-time
Job description

Job Description

ABOUT THE ROLE

The Client Services Specialist will support a top-producing four-person leasing team in Miami, led by the Vice Chairman and Co-Head of Florida for the Miami Office. This person will play a central role in keeping the team organized and efficient, helping manage projects, client deliverables, and daily operations. The ideal candidate is a fast learner who thrives in a busy environment, takes initiative, and helps the team stay on track across all active assignments.

KEY RESPONSIBILITIES

Marketing Coordination

  • Lead all aspects of the team’s marketing efforts, from concept through execution, for property campaigns, client presentations, and new business pursuits.
  • Lead Social Media Management efforts such as LinkedIn a plus
  • Develop, proof, and produce marketing materials including proposals, pitch decks, offering memorandums, and brochures that align with Savills’ brand standards.
  • Use Salesforce, LinkedIn, CoStar, and Exact Target to support prospecting, marketing outreach, and engagement tracking.
  • Coordinate photography, floor plans, and other creative assets with vendors and internal teams.
  • Maintain and organize the team’s contact database while improving marketing processes for better efficiency and results.

Financial Support

  • Handle billing, invoicing, and expense reports for the team.
  • Update and maintain stacking plans and other financial tracking tools in Excel.
  • Administrative Support

  • Greet and assist guests; answer and route incoming calls.
  • Manage incoming and outgoing mail and packages.
  • Keep Salesforce and other CRM databases accurate and up to date.
  • Schedule meetings, conference calls, and team activities.
  • Set up conference rooms and prepare materials for client meetings.
  • Client Interface

  • Help prepare materials and presentations for client meetings.
  • Participate in client pitches as needed.
  • Coordinate communication and logistics between the team and clients.
  • Process Management

  • Work closely with the team to manage all active projects and client assignments from start to finish.
  • Keep track of deliverables, deadlines, and follow-ups to ensure nothing falls through the cracks.
  • Anticipate next steps and help keep the team organized and accountable.
  • Serve as the central point of coordination for ongoing projects and team priorities.
  • Partner with other Client Services Specialists and Operations staff on office-wide initiatives.
  • Qualifications

  • Bachelor’s degree preferred (Business, Marketing, Communications, Real Estate, Finance, or related field).
  • Professional, proactive, and able to work both independently and as part of a team.
  • Minimum of 3+ years of experience in marketing, administration, or commercial real estate preferred. Engagement and interaction with support of upper management is important.
  • Strong skills in Microsoft Office (Namely : Excel, PowerPoint, Word) and Salesforce.
  • Familiarity with Adobe InDesign, CRM, and email marketing tools such as SalesForce a plus.
  • Excellent written and verbal communication skills.
  • Strong organizational skills, attention to detail, and the ability to handle multiple priorities.
  • WHY JOIN US?

    Join one of Miami’s most established office leasing teams at Savills. This position offers exposure to all sides of the business—marketing, financial analysis, and client strategy—and is a great opportunity for someone looking to build a long-term career in commercial real estate.

    Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.

    Create a job alert for this search

    Customer Service Specialist • Miami, FL, US

    Related jobs
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocations • Olympia Heights, Florida, United States
    Full-time
    A company is looking for a Customer Support Specialist I to serve as the first point of contact for customers, providing assistance and troubleshooting support. Key Responsibilities Respond prompt...Show more
    Last updated: 30+ days ago • Promoted
    Customer Success Specialist

    Customer Success Specialist

    HelloGov AI • Miami, FL, US
    Full-time
    HelloGov AI is a Miami-based startup transforming how people interact with government services.Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, ...Show more
    Last updated: 5 days ago • Promoted
    Customer Services Specialist

    Customer Services Specialist

    Savills North America • Miami, FL, United States
    Full-time
    The Client Services Specialist will support a top-producing four-person leasing team in Miami, led by the Vice Chairman and Co-Head of Florida for the Miami Office. This person will play a central r...Show more
    Last updated: 11 days ago • Promoted
    Customer Reliability Engineer

    Customer Reliability Engineer

    Cisco Systems, Inc. • Miami, FL, United States
    Full-time
    This is a fully remote position open to candidates located in the United States with a strong preference for candidates based on the West Coast, with the ability to work in the Pacific Time Zone.Ap...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Customer Service Specialist PT

    Bilingual Customer Service Specialist PT

    Sherwin Williams • Miami, FL, US
    Full-time
    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Sto...Show more
    Last updated: 30+ days ago • Promoted
    Transportation Revenue System Specialist

    Transportation Revenue System Specialist

    CDM Smith • Miami, FL, United States
    Full-time
    Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procureme...Show more
    Last updated: 23 days ago • Promoted
    Customs Brokerage Entry Specialist

    Customs Brokerage Entry Specialist

    A1 Worldwide Logistics, Inc. • Miami, FL, US
    Full-time
    Freight Forwarding and Customs Brokerage firm that provides personalized one-on-one service to help individuals and businesses navigate the logistics process. We are dedicated to providing the highe...Show more
    Last updated: 30+ days ago • Promoted
    Remote Customer Support Specialist

    Remote Customer Support Specialist

    VirtualVocations • Olympia Heights, Florida, United States
    Remote
    Full-time
    A company is looking for a Customer Service Representative (Remote).Key Responsibilities : Respond to customer support tickets and resolve issues related to existing orders Manage high-volume pho...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Fundamentals JOB Training Program

    Customer Service Fundamentals JOB Training Program

    Year Up United • Miami, FL, US
    Full-time
    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and / or job placement services, and persona...Show more
    Last updated: 26 days ago • Promoted
    Customer Service Fundamentals JOB Training Opportunity

    Customer Service Fundamentals JOB Training Opportunity

    Year Up United • Miami, FL, US
    Full-time
    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and / or job placement services, and persona...Show more
    Last updated: 26 days ago • Promoted
    Air Resolution Specialist

    Air Resolution Specialist

    Norwegian Cruise Line • Miami, FL, United States
    Full-time
    Responsible for supporting the Revenue Air processes by reviewing and resolving all escalations, service failures, and errors prior to travel. Executing all quality control and service standards to ...Show more
    Last updated: 29 days ago • Promoted
    Transportation Specialist

    Transportation Specialist

    Fresh Del Monte • Coral Gables, FL, US
    Full-time
    Brokerage Dispatcher Specialist : .This position will be responsible for developing relationships with customers and arranging freight transportation to meet their needs. The most successful freight b...Show more
    Last updated: 1 day ago • Promoted
    Lead Customer Support Analyst

    Lead Customer Support Analyst

    VirtualVocations • Olympia Heights, Florida, United States
    Full-time
    A company is looking for a Lead Customer Support Operations Analyst.Key Responsibilities Oversee a team of Customer Support Operations Analysts, providing coaching and performance management Coo...Show more
    Last updated: 6 days ago • Promoted
    Customer Service Specialist

    Customer Service Specialist

    Fast Growing logistic and Insurance company • Miami, FL, US
    Full-time
    At the heart of every successful business lies a commitment to smooth and satisfying interactions between all parties involved. Our customer service specialist plays a pivotal role in this ecosystem...Show more
    Last updated: 25 days ago • Promoted
    Customer Support Specialist II

    Customer Support Specialist II

    VirtualVocations • Olympia Heights, Florida, United States
    Full-time
    A company is looking for a Customer Care Specialist II who will serve as a key resource for resolving complex technical issues. Key Responsibilities Provide technical assistance through various ch...Show more
    Last updated: 6 days ago • Promoted
    Retail Service Specialist

    Retail Service Specialist

    O'Reilly Automotive • Miami, FL, US
    Full-time
    The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...Show more
    Last updated: 30+ days ago • Promoted
    Lender Services Specialist - US Remote

    Lender Services Specialist - US Remote

    Florida Staffing • Miami, FL, US
    Remote
    Permanent +1
    Lender Services Specialist - Remote.Our Title Group is a leading full-service title and settlement services company, serving real estate companies, corporations, and financial institutions in suppo...Show more
    Last updated: 22 hours ago • Promoted • New!
    Customer Service Specialist

    Customer Service Specialist

    South Florida Foods Int'l Inc. • Miami, Florida, United States
    Full-time
    Quick Apply
    We are looking for a Customer Service Specialist to help our customers with technical problems using our products and services. A customer service specialist's responsibilities include resolving cus...Show more
    Last updated: 30+ days ago