(USA) Quality Assurance / Systems Manager (Import, Regional, Returns, Wm.Com)

Sam's Club Operations Manager

Position Summary...

What you'll do...

Communicate with or to individuals or groups verbally and / or in writing, e.g., customers, suppliers, associates. Drive and implement the business plan for area of responsibility to achieve facility goals, e.g., production, quality, safety, and implement operational improvements. Forecast staffing, workload, and performance results to meet business demands for workload and performance results for area of responsibility. Prepare, review, and / or analyze business reports and use information to identify operational improvements, e.g., production, quality, safety. Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and / or maintaining procedures and supporting documentation. Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed. Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, and providing feedback, identifying training and development needs and providing opportunities for learning and growth, teaching, supporting, and modeling Logistics and company policies and procedures, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers. Oversee the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies and maintain inventory integrity and ensuring systems / processes are implemented for the corrective actions, slot profiling, inventory adjustments, cycle inventory tests, managing outside storage damages and strays, tracking and reporting close date product, hazardous material processing. Oversee the execution of systems operations by ensuring appropriate hardware and software maintenance, installation of new, replacement, or additional systems, necessary repairs are completed on existing systems, and development and troubleshooting involving the appropriate corporate partner Information Systems Division vendor, Logistics Regional, and Divisional Systems Manager.

Respect the Individual : Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform. Respect the Individual : Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence. Respect the Individual : Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.

Act with Integrity : Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, e.g., creating a sense of belonging, eliminating waste, participating in local giving.

Act with Integrity : Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.

Serve Our Customers and Members : Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop and applies the EDLP and EDLC business models to all plans.

Serve Our Customers and Members : Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.

Strive for Excellence : Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.

Strive for Excellence : Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Health benefits include medical, vision, and dental coverage.

Financial benefits include 401(k), stock purchase, and company-paid life insurance.

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $84,000.00-$126,000.00.

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production / Operations Management); and 1 year experience in an operations / distribution / logistics environment, supervising, evaluating, mentoring, and developing managers / supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years experience in an operations / distribution / logistics / retail environment, supervising, evaluating, mentoring, and developing managers / supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers / supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas.

Associates will be required to attend and successfully complete all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Financial Modeling and Analysis, Inventory Management, Modeling / Forecasting, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Supervising Associates, Talent Development, Walmart Logistics Manager, Walmart Logistics Systems

Bachelors : Business Administration, Bachelors : Finance, Bachelors : Logistics, Bachelors : Management, Bachelors : Operations Management

Primary Location...

21430 S CICERO AVE., MATTESON, IL 60443-2215, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas, and opinions- while being inclusive of all people.