L1 Support (MD)ePlus Technology, inc. • Baltimore, MD, United States
L1 Support (MD)
ePlus Technology, inc. • Baltimore, MD, United States
1 day ago
Job type
- Full-time
Job descriptionReceipt of new laptops from carrier Unboxing / boxing Setup on bench Imaging (for new laptops) dding to domain / Correcting OU Software push and configuration Managing inventory Decommissioning if laptop is at end of life per our policy Staging of devices and peripherals t branch locations, assistance with tech refresh tasks including removing old devices, installing new devices, cable management / replacement as necessary General lab organization, cleanup Dock pickups, de-palatizing Knowledge of Windows OS (Windows 10 / 11) Imaging tools (e.g., SCCM, MDT, or similar) Experience with domain join procedures and Active Directory (OU management) Laptop and desktop setup (unboxing, hardware staging, cable management) Peripherals setup (monitors, docks, keyboards, etc.) Knowledge of tech refresh processes and hardware lifecycles Familiarity with pushing software via centralized tools (e.g., SCCM, Intune) bility to troubleshoot software configuration issue
What they will be doing :
- Windows workstation deployment which includes...
Receipt from previous user or branch, general clean-up if necessary
Skills needed -
Business Hours - 8-5pm at each location
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Support • Baltimore, MD, United States
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