Talent.com
Front Office Associate - 800 Goodlette-Frank Rd

Front Office Associate - 800 Goodlette-Frank Rd

Millennium Physician GroupNaples, FL, US
2 days ago
Job type
  • Full-time
Job description

Front Desk Associate / Patient Care Specialist

Millennium Physician Group

Full Time (Monday-Friday 8-5pm)

800 Goodlette-Frank Rd. Suite 340

Millennium Physicians is seeking a Front Office Associate with at least 1 year of experience working in a healthcare front desk role, preferably in Primary Care, to join our dynamic medical team in Naples FL.

As the first point of contact for our patients, you'll play a vital role in creating a welcoming and efficient experience from check-in to check-out. We're looking for someone who thrives in a fast-paced environment, is a quick learner, and brings a team-first attitude to everything they do.

What You'll Bring :

  • Minimum 1 year of front desk experience in a healthcare setting
  • Prior experience with Electronic Medical Records (EMR)
  • Ability to multi-task and stay organized under pressure
  • A warm, professional demeanor and strong communication skills
  • Passion for delivering exceptional customer service

Why Join Millennium Physicians?

  • Be part of a supportive, high-energy team
  • Make a meaningful impact in the lives of our patients
  • Grow your career in a respected and patient-focused medical practice

    • As a Front Office Associate, you will be responsible for managing patient appointments, coordinating with medical staff, and maintaining accurate records. Your exceptional organizational skills and attention to detail will be instrumental in keeping our clinic running smoothly. From answering phone calls and addressing inquiries to handling insurance paperwork, your multitasking abilities will shine as you balance multiple tasks with ease. Your friendly and professional demeanor will create a welcoming atmosphere for our patients, making them feel comfortable and supported throughout their visit. If you're ready to make a meaningful impact in the healthcare industry, apply now to be part of our dedicated team!

    Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.

    Objectives of this role :

  • Provide an exceptional patient experience
  • Ensure efficient appointment and scheduling management
  • Keep accurate records
  • Maintain confidentiality and secure confidential data
  • Support physicians and nurses in providing accurate and organized care
  • Ensure efficient patient management processes
  • Cultivate confident relationships with new and existing patients
  • Act as a liaison between providers, patients, and visitors
  • Maintain a clean and accessible medical office
  • Remain knowledgeable and equipped to handle evolving needs

    • Responsibilities :

  • Greet patients with a friendly demeanor
  • Assist with check-in procedures
  • Maintain accurate patient records
  • Coordinate with medical staff to schedule appointments and efficiently manage changes or cancellations
  • Maintain and organize the electronic appointment system
  • Adhere to privacy regulations such as HIPPA
  • Actively participate in team meetings, share insight and provide support to colleagues when needed

    • Required skills and qualifications :

  • High School Diploma or equivalent
  • Knowledge of medical terminology
  • Proficient in using computer systems and electronic health records and systems (EHR / EMR)
  • Familiar with scheduling software, billing systems, and basic data entry skills
  • The ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.

    • Preferred skills and qualifications :

  • 3-6 months related experience
  • Experience working with Athena software
  • Bilingual

    • Apply now to join our esteemed medical team and become part of a vibrant community dedicated to delivering exceptional patient care in a picturesque setting. This position earns competitive compensation plus a full benefits package including 401(k) with match and 3 weeks of PTO! We also offer opportunities for growth, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.

    Create a job alert for this search

    Front Office Associate • Naples, FL, US