We're Changing Entertainment. Come Join Us.
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive total rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefitssuch as day-one medical coverage, 401(k) matching, and annual performance bonusmay vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click here to discover how we empower team members to grow, thrive, and advance in their careers.
We Love Our Work.
Deliver internal and external guest service by ensuring every interaction includes our six core service standards (look sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests' problems. Use the guest's name when appropriate. Thank the guest and invite him or her back.).
Respond to the needs of guests, and accurately handle guests' monetary transactions; has the resiliency to deal with difficult customers.
Cashes and exchanges currency, checks, money orders, cashier checks, coins, tokens or gaming chips for customers and employees.
Handle large amounts of money, accounting for total funds received throughout the day and at the end of each day; maintains accountability over a cashier drawer.
Perform numerous telephone functions to and from central credit, other casinos, and departments within L'auberge Casino.
Open check-cashing cards (requires making credit inquiries).
Works with high limit customers to ensure they are provided with prompt, courteous and friendly service.
Performs all duties in a confidential manner.
Bring Us Your Best.
Stay In The Game. Follow Us.
We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal opportunity employer
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