Talent.com
Operations Manager

Operations Manager

BrightView LandscapesJacksonville, FL, US
30+ days ago
Job type
  • Full-time
Job description

Description

At BrightView, the best teams are created and maintained here.  If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We’re looking for a Operations Manager. Can you picture yourself here?

Here’s what you’d do :

The Operations Manager is responsible for overseeing the day-to-day operations of the branch, ensuring that everything runs smoothly and efficiently.

You’d be responsible for :

1. Process Improvement and Efficiency

  • Analyze current operational processes and workflows.
  • Identify areas for improvement and implement changes to increase efficiency.
  • Streamline processes to reduce costs, improve productivity and quality.

2. Team Leadership and Development

  • Manage and supervise staff, ensuring they are motivated and productive.
  • Provide training, development, and performance evaluations.
  • Foster a positive work environment and address team issues promptly.
  • 3. Forecasting and Labor Management

  • Manage and execute weekly and monthly labor planner as directed by BM.
  • Monitor expenses and allocate resources efficiently.
  • Ensure the branch operates within its forecasted labor hours / dollars / percents to meet financial targets.
  • 4. Procurement and Inventory Management

  • Ensure procurement of products is properly and effectively sourced from preferred vendor.
  • Manage inventory levels to meet demand without overstocking.
  • Collaborate with suppliers and vendors to ensure timely delivery of goods.
  • Facilitate equipment tracking, auditing, usage goals and preventative maintenance.
  • 5. Safety, Compliance and Risk Management

  • Ensure that operations comply with industry regulations and company safety standards.
  • Identify potential risks and implement strategies to mitigate them.
  • Ensure execution of all standard company processes (e.g., Stretch & Flex, Gate Check, ETC compliance, etc.)
  • Conduct audits and ensure documentation is maintained properly.
  • 6. Reporting and Performance Metrics

  • Monitor key performance indicators (KPIs) to track operational performance.
  • Report operational progress and challenges to Branch Manager daily.
  • Use data to inform decision-making and drive continuous improvement; use of company systems and tools – BrightPath, Power BI, Leadr, Field Management Systems, Estimating (CPQ).
  • 7. Customer Service, Satisfaction and Jobsite Quality

  • Ensure that operations support excellent customer service and jobsite quality.
  • Address any operational issues that impact customer satisfaction.
  • Implement processes to improve customer experience.
  • 8. Project Management

  • Lead or contribute to operational projects aimed at improving the business.
  • Coordinate teams in the branch to achieve branch growth and operational goals.
  • Ensure client’s work is delivered on time, within scope, and within forecast.
  • 9. Resource Planning

  • Oversee the allocation of resources, including staffing, equipment, and technology.
  • Forecast operational needs and plan for future resource requirements.
  • Ensure that the company has the capacity to meet operational demands.
  • 10. Collaboration and Communication

  • Serve as a bridge between various branch departments (Office Admin, Operations, Sales, Acct Mgmt. etc.) to ensure smooth operations.
  • Communicate and execute operational excellence strategies through partnership with the Director of Operations.
  • Collaborate with external partners, such as vendors and clients, to optimize operations.
  • You might be a good fit if you have :

  • 2 or 4 year degree in a landscape or business-related field or equivalent experience in a similar service industry
  • Minimum 7 years in construction or landscaping industry
  • Minimum 2-3 years of management experience within the landscape or service industry
  • Qualified Applicator License (Pesticide or Fertilizer) preferred
  • Working knowledge of Microsoft Windows operating systems and programs including MS Excel, Word, PowerPoint, Outlook, FSM, BrightPath, MFP / WAR calls
  • Experience with mobile applications and software including but not limited to, retrieving email from a mobile device, accessing, and using mobile applications, taking, and sharing pictures
  • Demonstrates ability to function successfully in a fast paced and ever-changing work environment
  • Bilingual in English and Spanish preferred
  • Effective written and oral communication skills
  • Ability to create and foster a team-oriented environment
  • Here’s what to know about working here :

    Here at BrightView, we’re as passionate about caring for our clients as we are about caring for each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

    If you’re looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.

    Growing Everyday

    Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like :

  • Paid time off
  • Health and wellness coverage
  • 401k savings plan
  • Start Your Bright New Career Journey

    BrightView is an Equal Employment Opportunity and E-Verify Employer.

    Create a job alert for this search

    Operation Manager • Jacksonville, FL, US

    Related jobs
    • Promoted
    Delivery Operations Manager

    Delivery Operations Manager

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Delivery Operations Manager to drive execution across client engagements and improve operational processes. Key Responsibilities Serve as the operational liaison between...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Manager Resource Scheduling

    Senior Manager Resource Scheduling

    PGA TOUR, INC.Ponte Vedra Beach, FL, United States
    Full-time
    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Best Players Need the Bes...Show moreLast updated: 3 days ago
    • Promoted
    Sales Operations Support Manager

    Sales Operations Support Manager

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Manager, Sales Operations Support.Key Responsibilities Lead and coach a team of Sales Operations Support Specialists to assist Account Executives with client-facing quo...Show moreLast updated: 1 day ago
    • Promoted
    Senior Revenue Operations Manager

    Senior Revenue Operations Manager

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Senior Manager of Revenue Operations to own and scale its revenue operations function.Key Responsibilities Design and implement scalable revenue operations processes ac...Show moreLast updated: 30+ days ago
    • Promoted
    Oregon Licensed Operations Manager

    Oregon Licensed Operations Manager

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Delegate Operations Program Manager II.Key Responsibilities Lead the annual subcontractor performance review process for assigned delegated entities Develop and update...Show moreLast updated: 1 day ago
    • Promoted
    Manager of Customer Service Operations

    Manager of Customer Service Operations

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Manager of Customer Service Operations.Key Responsibilities Oversee day-to-day operations of the centralized contact center to ensure high-quality customer service Des...Show moreLast updated: 1 day ago
    • Promoted
    Legal Operations Manager

    Legal Operations Manager

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Legal Operations Manager to oversee legal work streams and enhance operational efficiency.Key Responsibilities Streamline workflows and implement solutions to optimize ...Show moreLast updated: 30+ days ago
    • Promoted
    Custodial Operations Manager

    Custodial Operations Manager

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Custodial Operations Manager.Key Responsibilities Manage client banking relationships and oversee banking processes Perform bank and plan account reconciliations for v...Show moreLast updated: 1 day ago
    • Promoted
    Sales Operations Manager

    Sales Operations Manager

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Sales Operations Manager - West.Key Responsibilities Provide timely sales analytics including pipeline analysis, forecasting, and sales results Drive business change b...Show moreLast updated: 30+ days ago
    • Promoted
    Market Operations Manager

    Market Operations Manager

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Market Operations Manager to oversee engagement teams and ensure efficient day-to-day operations. Key Responsibilities Supervise and support engagement team members in p...Show moreLast updated: 2 days ago
    • Promoted
    Senior Manager of Healthcare Operations

    Senior Manager of Healthcare Operations

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Senior Manager to oversee health plan ecosystem implementations and manage program teams.Key Responsibilities Lead the successful implementation of health plan ecosyste...Show moreLast updated: 2 days ago
    • Promoted
    Revenue Operations Lead

    Revenue Operations Lead

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Revenue Operations Lead to optimize systems and processes for their go-to-market engine.Key Responsibilities Own and optimize the go-to-market tech stack, including CRM...Show moreLast updated: 30+ days ago
    • Promoted
    Manager of Medicare Operations

    Manager of Medicare Operations

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Manager of Medicare Complaints Operations - Technical.Key Responsibilities Manage business operations and system initiatives to streamline complaint processes and maint...Show moreLast updated: 3 days ago
    • Promoted
    Revenue Operations Manager

    Revenue Operations Manager

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Revenue Operations Manager to drive predictable revenue growth across sales, marketing, and customer experience. Key Responsibilities Analyze revenue data and GTM metric...Show moreLast updated: 30+ days ago
    • Promoted
    California Revenue Operations Manager

    California Revenue Operations Manager

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Manager, Revenue Operations.Key Responsibilities Develop and execute a revenue operations strategy that aligns with company goals and optimizes the customer journey Es...Show moreLast updated: 3 days ago
    • Promoted
    Manager Technical Operations

    Manager Technical Operations

    PGA TOUR, INC.Ponte Vedra Beach, FL, United States
    Full-time
    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Best Players Need the Bes...Show moreLast updated: 3 days ago
    • Promoted
    Senior Manager, Contact Center Operations

    Senior Manager, Contact Center Operations

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Senior Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting goals and tracking agent performance Develop age...Show moreLast updated: 30+ days ago
    • Promoted
    Cloud Migrations Manager

    Cloud Migrations Manager

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Cloud Migrations Manager to oversee customer transitions to cloud services.Key Responsibilities Manage high-risk projects, ensuring successful outcomes and collaboratio...Show moreLast updated: 2 days ago
    • Promoted
    Operations Manager

    Operations Manager

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for an Operations Manager to oversee internal order management and workflow enhancements.Key Responsibilities Interface with business stakeholders to document operations and ...Show moreLast updated: 30+ days ago
    • Promoted
    Medicare Operations Manager

    Medicare Operations Manager

    VirtualVocationsJacksonville, Florida, United States
    Full-time
    A company is looking for a Manager of Medicare Complaints Operations - Business Insight.Key Responsibilities Oversee support operations for the Medicare Complaints Department and manage the quali...Show moreLast updated: 3 days ago