Staff DevOps Engineer

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Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you're empowered to show up every day as your most authentic self and be a part of something bigger - thriving both personally and professionally. Together, let's empower people everywhere to live their healthiest lives.

As a Staff DevOps Engineer at Teladoc Health, you'll play a critical role in shaping how we build, test, release and run software across our global suite of healthcare solutions. You will lead high-impact initiatives focused on automation, reliability, scalability, and security-driving best-in-class DevOps practices across the organization.

In this highly autonomous position, you'll partner with Engineering, Architecture, and Operations teams to solve complex infrastructure challenges and build repeatable, resilient systems that support our next-generation platform. If you are passionate about automation, metrics, cloud-native architecture, and making a real-world impact, we'd love to talk.

Essential Duties and Responsibilities

Define and implement a long-term vision for DevSecOps practices that meet the requirements and needs of the commercial platform and application teams.

Lead system design and architecture efforts, serve as a trusted partner to ensure scalability, observability, reliability, and security are built into systems from day one.

Decompose complex problems into clean, scalable, and maintainable solutions.

Collaborate with software architects to optimize cloud-native application design, including compute, caching, load balancing, CI / CD pipelines, and monitoring strategies.

Own the design and improvement of CI / CD / CT pipelines; contribute directly to pipeline features and integration work.

Guide engineering teams on ITIL-aligned practices and compliance with regulatory frameworks such as HiTrust and FedRAMP.

Mentor and support the career growth of junior engineers; lead by example in technical excellence and collaboration.

Participate in roadmap planning, technical prioritization, and cross-team coordination to ensure DevOps strategies are embedded across product teams.

Lead vulnerability patching and cloud infrastructure reviews in partnership with the Cloud Engineering team.

Contribute to internal documentation on architecture, tooling, and standard operating procedures.

Deliver internal workshops and knowledge-sharing sessions to empower teams on DevOps best practices.

Participate in a 24 / 7 on-call rotation as a senior escalation point.

Qualifications Required for Position

8+ years in DevOps, SRE, or related infrastructure roles, lead experience highly preferred.

Proven ability to lead teams in fast-paced, deadline-driven environments, focusing on solutions over problems.

Skilled in managing complex software and infrastructure projects using Agile methodologies (Scrum, Kanban, SAFe).

Hands-on experience with designing and operating CI / CD pipelines using Jenkins and GitHub Actions.

Proficient in automation scripting with one at least one of the following languages : Ruby, Java, Scala, Groovy, Python.

Experience with Infrastructure as Code (Terraform required, Ansible is a plus) and container orchestration (Kubernetes required).

Deep understanding of cloud infrastructure (Azure required), APIs, and large-scale systems management.

Familiarity with software development lifecycle, version control (Git), and issue tracking (Jira).

Knowledge of system monitoring and visualization tools (New Relic and / or Grafana experience required).

Must be able to participate in a 24 / 7 on-call rotation.

Bonus Qualifications

Strong experience collaborating with customers, partners, or third-party developers.

Additional experience in Maven, Gradle, SonarQube, Artifactory, and Selenium is a plus.

Experience working with Postgres, MySQL, Capistrano, Puppet preferred.

Background in managing hybrid cloud or multi-region infrastructure environments.

Excellent communication and interpersonal skills, with ability to work across distributed teams.

Previous experience in healthcare, regulated industries, or high-compliance environments is a plus.

The base salary range for this position is $160,000 to $180,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2025 . Total compensation is based on several factors, including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.

#LI-DNI

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why Join Teladoc Health?

A New Category in Healthcare : Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters : Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person's health journey.

Make an Impact : In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on PEOPLE : Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion : At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Growth and Innovation : We've already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity / expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as : Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.