Portfolio Director, Homeland Intelligence and Emergency Management

Portfolio Director, Homeland Intelligence and Emergency Management
IPS Strategy & Operations
School of Integrative and Professional Studies
12-Month Collegiate Faculty

The Portfolio Director is a key academic and strategic leader within the Global Academic and Learning Enterprise (GALE) at UMGC. Responsible for setting the vision, direction, and priorities for a portfolio of learning experiences within a specific disciplinary and industry domain, the Portfolio Director ensures alignment to workforce trends, employer needs, and academic innovation. This role curates a full spectrum of learning experiences—including degrees, certificates, microcredentials, and workforce-based programs—and works in collaboration with cross-functional university teams to optimize learner outcomes, enhance access, and ensure career relevance. Positioned at the intersection of education and industry, the Portfolio Director is charged with ensuring high-quality, stackable, market-responsive learning experiences that support UMGC's commitment to serving diverse, global learners throughout their lifelong learning journey. Success in this role is defined by the ability to lead a high-performing, data-informed portfolio that delivers stackable, market-relevant learning experiences; cultivates meaningful collaboration across academic and operational units; and drives measurable improvements in learner access, engagement, and outcomes.

Duties and Responsibilities:

• Establishes and leads the intellectual and strategic direction and priorities for a portfolio of learning experiences, maintaining strong awareness of and alignment to required and emergent employer/industry knowledge, skills, abilities, and dispositions.
• Identifies and ensures stackability of the skills-based learning experiences in the portfolio, deliberately mapping pathways including non-credit, micro-credential, professional, and workforce development experiences through academic courses, certificates, and degrees.
• Develops relationships with industry and community partners, including employers, professional organizations, certification bodies, and other universities and community colleges to ensure curriculum alignment and emerging relevance.
• Remains connected to and conversant in national discussions about the post-secondary education landscape, learner outcomes, workforce needs, and educational innovations specifically in the disciplines and industries germane to their portfolio of learning experiences.
• Identifies new technologies, theories, and approaches within the relevant field/discipline ( GIS platforms, VoiceThread, Adobe Creative Cloud, uCertify, Dumpit, Oracle Crystal Ball, etc.) to enhance learner preparation for the workforce and the quality of the learning experience.
• Innovates and collaborates with university stakeholders on ways to validate and credential diverse forms of prior learning and contributes to new credentialing models.
• Works with Product Management to evolve the portfolio based on labor market and learner demand, ensuring stackable, scalable, and timely offerings.
• Collaborates with departments and offices across the global university to deliver a best-in-class learner experience, including surrounding the learner in support from both academic and nonacademic vantage points, enhancing learner engagement, and resolving learner issues and grievances, leading to higher levels of learner success.
• Working collaboratively across the university, optimizes the quality and performance of learning experiences through collaborative, data-driven activities and initiatives to ensure a high-quality portfolio of learning experiences, including measures of learner satisfaction, engagement, learning, and the learner experience as drivers of learner success, persistence, retention, and completion.
• Monitors and assesses portfolio performance through data and analytics, identifying opportunities for improvement and innovation.
• Uses market and audience research for Product Management to assess portfolio performance in terms of the national post-secondary and employer markets and identify appropriate learning experiences to start, stop, and continue.
• With the support and collaboration of Student Affairs, identifies appropriate academic support services.
• With the support and collaboration of the Office of Community Engagement and Opportunity and other teams across the institution, monitors learner satisfaction, engagement, learning, success, persistence, retention, and completion by learner demographic groups with an explicit focus on eliminating achievement gaps and improving outcomes for learners from historically marginalized communities.
• Collaborates with key stakeholders (Integrative Learning Design (ILD) and the Center for Institutional Effectiveness (CIE)) in the use of assignment-, course-, faculty-, and program level data to identify and initiate targeted and deliberate improvements to both the design and delivery of learning experiences. •
• Partners with ILD to plan and convene Product Design Summits through which product vision, strategic direction, and alignment with employer/industry knowledge, skills, abilities, and dispositions are defined.
• Approves appropriate, industry leading SMEs to develop learning and curriculum content and collaborates with ILD in the revision of learning experiences, including course and program content, selection of learning resources, and design of learning assessments.
• Facilitates a global community of faculty, ensuring faculty are optimally prepared and supported to facilitate the learning experiences for which they are hired, to include maintaining fidelity to the curriculum while adding richness and value to the learning experience through the specific and deliberate inclusion of their applied, industry experiences
• Partners with the Faculty Affairs and Scheduling Team (FAST) to monitor teaching performance, provide coaching support, ensure alignment with instructional standards, and ensures that adjunct faculty provide a learning experience that meets learner needs, to include identifying and effectively addressing individual learner needs and issues, connecting learners with appropriate academic and social-emotional support services, and delivering personalized, timely, and substantive feedback and responses to learner assessments and questions.
• Convenes portfolio team meetings, maintains communications infrastructure (, Program Hub, Course Announcements, SharePoint), and fosters a connected community of practice to ensure all faculty are abreast of changes in courses, program, and other learner experiences.
• Serves as national and international university spokesperson and point person for highly effective learner experience practices that result in learner acquisition of the skills and areas of study in their portfolio.
• May be required to teach, facilitate seminars, contribute to content and learning object development and curation, serve on committees, contribute to institutional initiatives, and perform other job-related duties as assigned.

Competencies:

• Strategic academic leadership and cross-functional collaboration
• Deep knowledge of current and emerging workforce and education trends
• Understanding of the higher education landscape and its regulatory environment
• Data-informed decision-making and continuous improvement orientation
• Inclusive mindset and ability to build community across diverse and distributed teams and stakeholders
• Deep understanding of adult, online education best practices and emerging trends
• Excellent communication and stakeholder engagement skills
• Relentlessly curious about new ways to assess, certify, and credential learners and KSADs regardless of their origin
• Seeks out diverse perspectives and experiences of colleagues throughout the institution
• Willing and able to challenge the status quo

Skills:

• Portfolio strategy and lifecycle management
• Learning pathway development
• Industry and labor market analysis
• Stakeholder relationship building (internal and external)
• Use of analytics platforms, dashboards, and qualitative data to monitor learner and faculty performance

Key Collaborators:

• Vice President and Dean (Academic School): To align portfolio vision with school strategy, institutional goals, and performance expectations.
• Integrative Learning Design (ILD): To co-develop and revise high-quality, technology enhanced learning experiences.
• Academic Administration: To ensure operational effectiveness, policy alignment, and strategic planning across academic units.
• Academic Pathways: To coordinate stackable learning experiences, optimize opportunities for credit for prior learning, and support seamless learner progression across credentials.
• Registrar: To align program and course structures with credit articulations and records processes.
• Portfolio Directors: To promote collaboration, share insights, and align interdisciplinary or cross-portfolio initiatives as a collegial community of practice.
• Global Collegiate Faculty: To ensure instructional alignment, course fidelity, and learner engagement across modalities and geographies.
• Partnerships/Corporate Learning Solutions: To co-create and customize pathways and programs in response to partner needs and evolving workforce trends.
• Product Management: To analyze labor market trends, assess program performance relative to market, and guide portfolio decisions.
• Faculty Affairs and Scheduling Team: To ensure faculty development, teaching quality, and instructional effectiveness across the portfolio, and advance inclusive learning practices.
• Admissions, Student Affairs (Success and Engagement Teams) and Global Military Operations: To coordinate on learner support, resolve learner challenges, and monitor outcomes.
• Office of Community Engagement and Opportunity: To expand access, reach new learner communities, and advance degree attainment across all learner populations.
• Analytics and Institutional Effectiveness: To track KPIs, course and faculty performance, and learner success metrics, and assess program health and performance.
• Employer and Industry Partners: To validate curriculum relevance, inform design, and support credential alignment.

Required Education & Experience:

Education: Terminal degree from an accredited institution required, in a relevant academic or industry-related field.

Certifications: Industry-specific credentials and certifications may be required based on the discipline.

Preferred Experience Requirements:

• Experience in portfolio leadership across multiple credential types (degree and non-degree)
• Experience with online and hybrid learning environments, including online teaching experience
• Familiarity with workforce and adult education models
• Evidence of commitment to equity and learner-centered design

Work Environment and Physical Demands: Remote and hybrid work environments; on-site presence expected 2-3 days/week for meetings, summits, or events, and as needed. Requires regular computer use, participation in video conferences, and engagement in digital learning and data platforms.

All submissions should include a cover letter and resume.

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