Wage Garnishment Call Center Rep

Position Description

ADP is hiring a Wage Garn Call Center Representative I. Position summary includes handling phone calls regarding garnishment related questions from our clients, client's employees, custodial parents and agencies who ensure ADP is in compliance with federal and state garnishment laws. Partnering with our service, implementation and operations teams to ensure any non-compliance or escalated issues are corrected, and potential liability is reduced or eliminated. Processing of potential judgments against ADP and / or our clients by ensuring ADP has sent all proper notifications and / or payments out to courts and agencies.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values : Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

RESPONSIBILITIES :

• Handling phone calls regarding garnishment related questions from our clients, client's employees, custodial parents and agencies who ensure ADP is in compliance with federal and state garnishment laws.
• Processing inquiries from our operations department when documents are received advising that notifications or payments have not been received.

QUALIFICATIONS REQUIRED :