Dispatch Specialist II
TekWissen LLCDenver, CO, United States20 hours ago
Job type
- Temporary
- Quick Apply
Job descriptionThe Real Estate Help Desk is the Real Estate Single Point of Contact for the Employees. The 7 x 24 operation provides the following services : Monitors critical network and environmental alarms per weekly schedule Monitors Online Form submittals per weekly schedule Handles emergency calls relating to facilities and coordinates with local law and fire departments Receives trouble calls relating to the land, facilities or environment Creates and assigns work orders, dispatches the personnel, contractors or outside facility management companies Conducts customer satisfaction surveys for Facility Management Filters house services, furniture and move related calls to the appropriate corporate partner Performs variety of clerical duties such as answering incoming customer calls, operating a PC to input building requests and alarm information, record keeping, etc. Performs other CRE related functions as assigned by Supervisor Strong, responsive customer service skills Good telephone skills Clear, understandable speaking voice Ability to stay calm and work well in high-pressure situations Strong PC skills Strong decision-making ability Strong organizational skills Ability to learn complex processes Minimum typing requirement - 60 wpm Ability to multi-task Ability to work required shifts
Overview
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients is an American telecommunications company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services.
Position : Dispatch Specialist II
Location : Denver, CO, 80221
Duration : 12 Months
Job Type : Temporary Assignment
Work Type : Onsite
Job Description :
- Member of the Real Estate Help Desk, responsible for dispatching service orders for building related environmental alarms, building repairs and maintenance.
- Ensure that service orders and repair tickets are processed accurately.
- Acquires skills through a combination of formal training and considerable on-the- job experience.
- May serve as lead and / or primary technical resource within department or work area.
- High School, GED or equivalent education and relevant experience.
- 2-4 years of related experience.
DESCRIPTION
SKILL REQUIREMENTS
TekWissen Group is an equal opportunity employer supporting workforce diversity.
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Dispatch • Denver, CO, United States
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