Phlebotomist II -Stroobants Cardiology Center-Full time, Days

Job Description

The Phlebotomist II is a vital member of our Laboratory Services team, serving patients by ensuring the accurate and safe retrieval of specimens for laboratory testing. This role requires exemplary communication skills, a professional demeanor, and the ability to handle responsibilities independently. The Phlebotomist II prioritizes patient care, addresses customer service issues, and actively contributes to process improvement initiatives. Additionally, this position encompasses proficiency in various aspects of phlebotomy-related tasks as mentioned within the job description.

Responsibilities

Job Responsibilities

Regulatory Compliance and Quality : Employees are obligated to uphold strict compliance with all regulations and standards set by Clinical Laboratory Improvement Amendment (CLIA), College of American Pathologists (CAP), Occupational and Safety Health Administration (OSHA), The Joint Commission (TJC), and other regulatory bodies. This includes active participation in quality assurance initiatives and adherence to best practices in laboratory testing. Perform duties as assigned by the medical director.

Compliance : Employees must complete the necessary initial orientation and training, obtain, and maintain relevant certifications, participate annually in mandatory training, competency assessments, and consistently demonstrate satisfactory job-specific performance assessments on on-going basis.

Specimen Collection and Processing : Collect and process patient samples efficiently in order to contribute to the diagnosis and treatment of various conditions. Proficient in all patient interactions with diverse patient populations, including geriatric, pediatric, and behavioral health, providing phlebotomy services per scope of organizational responsibilities.

Procedure Compliance : Adhere strictly to the laboratory's standard operating procedures for specimen handling and processing.

Quality Assurance : Oversee specimen integrity through accurate collection, labeling, and transport, ensuring proper techniques and container usage for venipuncture and aseptic procedures, with a focus on timely processing of STAT, Routine, and Timed samples and adherence to quality metrics.

Corrective Action : Follow established policies for corrective action when phlebotomy methods deviate from acceptable performance levels. Identify and report any issues that may impact test performance or results.

Problem Resolution : Detect and address problems that could negatively affect test performance. Escalate issues to leadership when necessary.

Documentation : Keep detailed records of all corrective actions taken.

Accessioning Responsibilities : Manage the entire accessioning process, including patient registration and test ordering, sample receipt and handling, specimen preparation and processing, specimen send-out coordination, and pneumatic tube sample receipt. Proactively engage with healthcare offices to resolve registration and sample-related problems and handle phone calls from healthcare offices, addressing inquiries and providing information as needed.

Emergency Response and Critical Care : Collect samples in the Emergency Department (ED), adhering to rigorous protocols and maintaining urgency. Respond to codes and trauma situations promptly and efficiently, providing critical support. Assist in delivering blood products in emergent situations, ensuring swift and accurate delivery.

Safety : Practice and maintain compliance with regulations instilled through OSHA to include proficiency in donning and doffing of all PPE during specimen collection.

Other Duties : Perform any additional duties as assigned or requested, as the job specifications may be modified or updated at any time.

Extra Essential Responsibilities

Perform delegated tasks for the designated CLIA role.

Assist in onboarding, orienting, training, and conducting ongoing assessments and competencies for staff.

Support ongoing quality assurance and accreditation-related tasks, ensuring that mandatory tasks are successfully completed before deadlines to maintain compliance and inspection readiness.

Serve as a shift lead which will include responsibilities delegated by the Phlebotomy Supervisor and / or Phlebotomy Manager.

Assist the supervisor in reviewing monthly audits and implementing remedial and corrective actions to prevent recurrence.

Maintain mandated records to ensure continuous inspection readiness.

Qualifications

Required Qualifications :

High school diploma / GED

Phlebotomy certification from ASCP, NHA, or nationally accredited agency

2 years of phlebotomy experience in an acute care setting

Preferred Qualifications :

Basic Life Support (BLS)