Associate Pro Services Consultant

Job Description

Job Description

We are obsessed with the hero's journey at JobNimbus. Every person has a hero's journey. Hermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU! This is our “call to adventure” to come check out JobNimbus. What do you have to lose? You might make a few new friends, learn about a sick new company doing some amazing things, and maybe you’ll even land a new job!

Mission :

The Associate Pro Services Consultant is focused on working with JobNimbus customers to build out JobNimbus workflows and features (within the confines of the functionality of the system,) to drive value in and early adoption of the software, by creating a software environment that most closely matches their needs. As an integral part of the Professional Services team, the APSC will help to share best practices both internally in JobNimbus and externally with the customer,  Share, and drive feedback needs toward the product team, work closely with the other members of the Pro-Services team to offer support and training to other people in the company.

What You'll Be Doing :

• Lead new account setups and existing account tune-ups through remote Zoom sessions, ensuring customers are confidently using the system within 30 days.
• Conduct onsite implementations and trainings that wrap up within 21 days, helping teams adopt best practices and workflows that fit their business goals.
• Deliver a 90% or higher customer satisfaction rate by listening carefully, simplifying complexity, and bringing calm clarity to each engagement.
• Collaborate across teams—Sales, Customer Success, and Product to ensure every handoff feels seamless and every project hits its mark.
• Travel up to 20% to customer locations to build stronger relationships, provide hands-on setup, and celebrate those “aha!” moments in person.

What Makes You the Hero for This Job :

Superpowers :

Mentor (Hit us up to get more information)

Matt Nelson - Specialist in hiring amazing people, lover of music, Connect Four, ping pong, tennis, pickleball, photography and recruiting.

JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, Veteran status, or other legally protected characteristics. This position may require the successful completion of a criminal background check and / or drug screen. If you have a disability or special need that requires accommodation, please let us know in the application.

If you have any questions regarding this job post, please email jobs@jobnimbus.com.

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