Residence Inn Fort Lauderdale SW Miramar - Front Desk Agent

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS / RESPONSIBILITIES

• Customer Service Excellence :  Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication :  Effectively convey information and ideas, and address guest inquiries and issues promptly.  Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving :  Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability :  Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills :  Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

Style and Space- The Residence Inn Miramar hotel is centrally located between Fort Lauderdale and Miami airports, just east of I-75. Our extended-stay Miramar hotel is perfect for business or leisure travelers by offering the amenities they need including a free hot breakfast buffet served each morning, free WiFi and tons of other perks. Each apartment-style suite features stylish décor, a full kitchen, flat-screen TV, free WiFi and even a free grocery service. If guests are looking to mingle, they can enjoy our free evening social (Mon-Wed) with appetizers and free beer and wine. Guests can maintain a healthy lifestyle with a workout at our outdoor basketball court, pool and 24-hour gym. The Residence Inn Miramar provides convenient access to other South Florida businesses and attractions such as FBI South Florida Head Quarters, Royal Caribbean, Carnival, Downtown Miami, Hard Rock Stadium, Port Everglades, Port of Miami, Fort Lauderdale Beaches, Pembroke Pines, Weston, Sawgrass Mills Mall and Dolphin Mall.

Application deadline for Colorado positions :

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