Senior Microsoft SQL DBA

Fortified Data is a fast-growing, fully remote database services company helping organizations worldwide optimize their most critical data environments. As trusted advisors in database management, administration, and strategic consulting, we partner with clients to design solutions that don't just solve today's challenges—they scale for tomorrow's growth.

Our team brings deep expertise across high-volume, mission-critical systems, and we're known for translating complex technical problems into clear, actionable business strategies. We don't just manage databases—we elevate data engagements and transform technology environments.

We've built a collaborative, curious culture where your expertise matters, your growth is supported, and your impact is real—from anywhere.

Fortified Data is an equal-opportunity employer. Eligible candidates must provide evidence of legal working status for any employer in the U.S.

Job Summary

Fortified Data is seeking a Senior SQL Database Administrator to join our technical service delivery team. In this role, you'll be a trusted advisor to our clients, designing, managing, and supporting enterprise database systems with a primary focus on Microsoft SQL Server. You'll own database stability, performance, and availability while serving as a technical mentor to our team.

Duties & Essential Job Functions

Client Support & Service Delivery

• Resolve client technical support issues through our Managed Service Desk
• Manage priority of inbound support requests
• Respond to client issues within targeted response times specified in SLA (service level agreement)
• Resolve database integrity issues, performance issues, blocking and deadlocking issues, replication issues, connectivity issues, and security issues
• Communicate ticket status with team members and clients
• Document in detail the resolution of each issue within our Ticket Management System
• Enter time spent with clients in real-time

Database Operations & Administration

Technical Leadership

Education & Experience

Education : A Bachelor of Science degree in Computer Science or Similar Technical Degree (or equivalent professional experience)

Required Experience : 5+ years of demonstrated experience in Microsoft Database Administration to include experience with :

Preferred Experience : Preference will be given to candidates with experience in :

Required Attributes

Listens and responds effectively to customer questions; resolves customer problems to the customer's satisfaction. Respects all internal and external customers and uses a team approach when dealing with customers to exceeding customer expectations.

Proven ability to manage multiple issues and / or projects successfully bringing them all to resolution in a timely manner.

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Proficient in use of all Microsoft Office software applications including Outlook, Word, PowerPoint, and Excel. Willingness and ability to learn and implement new software applications and technologies.

Apply for this job

To apply, please submit your resume and cover letter as directed on our careers page.

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