NA Executive Technical Support - Urgently Hiring!

The End User Representative provides technical support to SVP, IEC members and their admins and ensures that their IT needs are met.

Main activities are :

• Embody the best IT expertise in terms of technology, digital transformation, efficiency, and responsiveness, working closely with Executive and their personal assistant.
• Provide technical assistance (network, audio video, …) guidance to support major events lead by business area.
• Train end users on the effective use of software and IT systems.
• Manage and troubleshoot hardware, software, and network problems specific to executive needs to SVP, IEC members and their admins to resolve.
• Receive, track, and resolve technical support requests from SVP, IEC members and their admins .
• Perform preventive maintenance tasks to ensure that end users' IT systems operate optimally.
• Document procedures, common issues, and solutions to create a knowledge base accessible to end users.
• Availability : Ensure a rotating 7 / 7-day permanence with the local team.

The Executive Support collaborate with :

Key responsibilities :

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer : 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with :

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions :

And so much more!

When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.