Sr. Product Manager- AI

Agora is the global leader in real-time engagement, providing developers with simple, flexible, and powerful APIs to embed real-time conversational AI, voice, video, interactive live streaming, and chat into their applications and IoT devices. Headquartered in Santa Clara, CA, Agora is trusted by over 1,700 leading organizations across the globe to power best-in-class real-time experiences from social media and live shopping to education and telehealth.

As Agora’s AI Product Manager , you will lead the vision, strategy, and roadmap for our generative and conversational AI solutions. You’ll conduct market and customer research to identify opportunities, define product requirements, and drive the roadmap from concept to launch.

Working closely with cross-functional teams, you’ll guide product development, shape go-to-market strategies, and ensure our AI products deliver real value to customers. As a subject matter expert and advocate, you’ll represent Agora’s AI vision to partners and industry leaders.

You’ll define key success metrics, champion ethical AI principles, and help position Agora at the forefront of intelligent, privacy-focused innovation.

Responsibilities

• Own vision, strategy, and roadmap for Agora’s AI products and solutions, with a focus on generative and conversational AI solutions.
• Conduct market, competitive, andcustomer research in Agora’s target marketsglobally and translate that information into key insights that inform our roadmap
• Gather, manage,define, and prioritize productrequirements
• Act as the customer advocate, understanding the voice of the customer, and articulating and representing customerneeds
• Highlight growth opportunities and recommendedareas for investment, with a strong supporting business case
• Collaborate with cross-functionalstakeholders to drive product delivery and manage the productlifecycle
• Define Go-to-Market strategy for key products and partner with Product Marketing, Marketing, and Sales on GTM plans and execution
• Establish yourself asa subject matter expertonAgora’s productsandtechnology, with an in-depth focus on our AI solutions
• Thought leadership, acting as an evangelist forAgora’s products and solutions with customers, partners, and industry influencers
• Drive the discovery process for new use case validation and customer adoption of AI products
• Establish and track key performance indicators (KPIs) to assess product success and inform continuous improvement
• Ensure that AI products adhere to ethical guidelines, focusing on fairness, transparency and user privacy

Qualifications

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