Community Engagement Specialist

Job Description

Job Description

Summary :

The Community Engagement Specialist is responsible for fostering meaningful relationships between Mid-Cumberland Community Action Agency and the communities we serve. This role focuses on creating welcoming, inclusive, and informed experiences for clients, volunteers, and community members. The ideal candidate is people-centered, outgoing, compassionate, and committed to building strong community connections through direct engagement, outreach activities, and volunteer support.

Essential Duties & Responsibilities :

• Welcoming Environment

Create a positive and respectful atmosphere for clients, volunteers, and visitors at MCCAA events, including TEFAP food distributions.

Support volunteers from onboarding through service by providing guidance, encouragement, and a meaningful volunteer experience.

Attend outreach events (e.g., fairs, community meetings, tabling events) to share information about MCCAA services and promote community involvement.

Develop and strengthen relationships with local partners, stakeholders, and community members to increase program awareness and engagement.

Assist in volunteer appreciation efforts, including small recognition initiatives and storytelling to highlight volunteer impact.

Maintain accurate records of volunteer interactions, outreach activities, and events for internal documentation and follow-up.

Work closely with agency staff to coordinate events, share information, and ensure consistency across programs and initiatives.

Education & Experience Qualifications :

Associate’s Degree in Social Work, Psychology, or a related field is preferred

At least 2 years of experience in the Human Services field.

Preferred Qualifications :

Additional Information :

A combination of education, experience, and training that provides the required knowledge, skills, and abilities will be considered. Management retains the right to waive specific education or experience requirements based on demonstrated competence.