Regional Medical Director - UrgentVet

Overview

Regional Medical Director - UrgentVet / American Veterinary Group (AVG) – Multi-site leadership role overseeing a portfolio of hospitals in the Northeast and Southeast regions. This is a full-time, salaried position with weekly travel across the East Coast to lead and mentor veterinary teams and drive high standards of patient care.

Responsibilities

• Oversee a portfolio of 40-50 animal hospitals, acting as a key partner and resource for veterinary teams.
• Elevate patient care by monitoring doctor interactions and medicine protocols to ensure high standards of care.
• Mentor and coach staff, fostering a positive and collaborative work environment.
• Assist in resolving staff and client conflicts, promoting effective communication and problem-solving.
• Collaborate with the leadership team to support staff and optimize business operations.
• Maintain operational and medical execution aligned with company policies and procedures, including tracking package utilization, responding to client / staff concerns, monitoring discounts, and ensuring compliance.
• Preserve transaction rates and pet counts, contributing to regional success.
• Provide guidance and support to new graduate veterinarians to help them thrive.
• Practice alongside DVMs, assist with cases, review cases on request, monitor hospital flow, and ensure client satisfaction.
• Fill urgent needs shifts, monitor negative case outcomes, and review for quality assurance.
• Analyze weekly trends and explain standard KPIs (revenue, visits, revenue per day / doctor day, etc.).
• Collaborate with Regional Directors and VP of Medicine to address issues and drive improvements.
• Monitor DEA logbooks for accuracy; review current projects and provide updates.
• Encourage healthy communication among DVMs and guide protocol development.
• Perform quarterly inspections of practices within the region and host regional DVM events.

Qualifications

Location & Travel

This is a field-based role requiring weekly travel throughout the East Coast. Candidates should reside near a major airport in one of the following metro areas or adjacent regions : Charlotte, Raleigh, Atlanta, Washington DC, Greenville, Philadelphia, New York City, Boston, Chicago, Tampa, Orlando, or Miami.

Benefits

Seniority level

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