Senior Customer Service and Sales Representative

Senior Customer Service And Sales Representative

Arconic is currently seeking a Senior Customer Service and Sales Representative to join our Rolled Products North America (RPNA) Headquarters business unit at our Lancaster Works location.

At Arconic, we are looking for people who share our values of integrity, inclusion, and diversity, and who demonstrate agility, results commitment, and the capability to grow themselves and others. In return, we offer the opportunity to Grow Together with ongoing opportunities for professional growth provided by a constantly changing environment, working alongside employees who value the people they work with just as much as the work they do.

Responsibilities

Job Summary :

• Under the supervision of the Customer Sales & Service Supervisor or Manager, this Senior Customer Sales & Service Representative (Sr. CSSR) is accountable to provide direct customer service to their assigned customers to facilitate the overall business objectives.
• The key role of the Sr. CSSR is to manage day-to-day account activities and to act as the liaison between the business and its customers.
• They are accountable for delivering value-added services resulting in the highest level of customer satisfaction, thereby creating sustainable competitive advantage in the marketplace.
• This position requires little or no supervision and requires independent action and initiative within assigned areas of responsibility while managing multiple customers, customer locations, and plant locations.

In this role, you will :

Essential Knowledge / Skills / Abilities :

Qualifications

You have :

Exceptional Candidates also have :

About Us

Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build.

We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders.

At Arconic, we :

This position is subject to Export Control Law : This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. 730, et seq.) and / or the International Traffic in Arms Regulations (ITAR). Authorizations from the relevant government agency may be required to meet export control compliance requirements.

United States EEO Statement : Arconic Corporation is an equal opportunity employer. We take action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

About the Team

Lancaster, PA : A great central location in South Central Pennsylvania, Lancaster is situated for easy access to major cities such as Philadelphia, Pittsburgh, Baltimore, Washington DC, and New York City. Lancaster offers a notable entertainment community with rich historic sites, museums, many different shopping centers, entertainment venues, and restaurants.