Talent.com
Director of Operations - Quick Service Restaurant

Director of Operations - Quick Service Restaurant

Leap BrandsMcAllen, TX, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Position Summary :

  • The Director of Operations is responsible for leading the operational success of franchise and / or company-owned units within an assigned territory.
  • This role is highly focused on building strong franchise relationships, driving operational consistency, improving unit-level profitability, and supporting strategic growth initiatives .
  • The ideal candidate is a results-driven leader with deep multi-unit restaurant experience and a proven ability to influence and inspire operators.

Key Responsibilities :

  • Operational Leadership : Oversee day-to-day operational performance of all restaurants in assigned region.
  • Ensure adherence to brand standards, food safety protocols, and guest experience metrics.
  • Conduct regular business reviews and store visits to assess operations and recommend improvements.

    • Franchise Partner Support :

  • Serve as primary liaison for franchise owners and operators, providing coaching, resources, and tools to help them achieve operational and financial targets.
  • Support new franchise openings, including training, onboarding, and market launch execution.
  • Build strong, trust-based relationships with franchise partners to foster collaboration and alignment with brand goals.

    • Financial Performance :

  • Monitor P&L statements, identify opportunities to increase sales and profitability, and implement solutions in partnership with franchisees and managers.
  • Support pricing strategies, cost control initiatives, labor optimization, and inventory management.

    • Team Development :

  • Mentor and develop field operations team members (e.g., Area Coaches, Training Managers).
  • Provide guidance on leadership development and succession planning for franchisee teams.

    • Strategic Growth Initiatives :

  • Partner with leadership to execute market expansion strategies, remodels, and new unit openings.
  • Identify operational best practices and standardize them across the franchise network.
  • Collaborate cross-functionally with Marketing, Supply Chain, Training, and Development teams to drive brand success.

    • Qualifications :

  • 7+ years of progressive multi-unit leadership experience in the QSR, fast-casual, or franchise restaurant industry.
  • Strong background in franchise operations management, preferably supporting multiple owners across a region or national territory.
  • Proven success in improving sales, profitability, and operational execution at scale.
  • Exceptional relationship-building, coaching, and influencing skills.
  • Solid understanding of restaurant P&L, KPIs, and financial drivers.
  • Experience supporting large-scale openings, market launches, and growth initiatives.
  • Ability to travel  Bachelor’s degree in Business, Hospitality, or related field preferred.
  • Powered by JazzHR
    • Create a job alert for this search

    Director Of Service • McAllen, TX, US

    Related jobs
    • Promoted
    Assistant Manager

    Assistant Manager

    Firehouse SubsMcallen, TX, US
    Full-time
    Firehouse Subs Restaurant Manager.This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.Ensure the ...Show moreLast updated: 30+ days ago
    • Promoted
    Job Director of Quality Engineering

    Job Director of Quality Engineering

    AmetekHidalgo, TX, US
    Full-time
    Director Of Quality Engineering.Location : Hidalgo, TX, US, 78557.Business Unit : Sensors & Fluid Management.The Director of Quality Engineering will be responsible for supporting quality engineering...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    SonicEdinburg, TX, US
    Full-time
    Assistant Manager At Sonic Drive-In.There are two kinds of people in this world : SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Hospital Sales

    Director of Hospital Sales

    ImageFIRST Healthcare Laundry SpecialistsMcallen, TX, US
    Full-time
    Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRS...Show moreLast updated: 30+ days ago
    • Promoted
    Direct Sales Representative

    Direct Sales Representative

    Alleviation Enterprise LLCRio Grande City, TX, US
    Full-time
    Our company has been committed to helping our valued clients and supporting our team's personal and professional development. As we expand our sales team into new local markets, we're lookin...Show moreLast updated: 1 day ago
    • Promoted
    Engineering / Plant Ops Director - FT

    Engineering / Plant Ops Director - FT

    Universal Health Services, Inc.McAllen, TX, United States
    Full-time
    Responsible for the administration and direction of the Engineering program for the assigned hospital facilities.In coordination with the System Director of Plant Operations, assume responsibility ...Show moreLast updated: 20 days ago
    • Promoted
    Manager Pharmacy Services

    Manager Pharmacy Services

    Universal Health Services, Inc.McAllen, TX, United States
    Full-time
    POSITION SUMMARY : The Pharmacy Operations Manager is responsible for planning, organizing, developing, and directing the day-to-day functions of the Pharmacy Department. The Pharmacy Operations Man...Show moreLast updated: 9 days ago
    • Promoted
    Pharmacy Services Manager FT

    Pharmacy Services Manager FT

    Universal Health Services, Inc.Edinburg, TX, United States
    Full-time
    POSITION SUMMARY : The Pharmacy Operations Manager is responsible for planning, organizing, developing, and directing the day-to-day functions of the Pharmacy Department. The Pharmacy Operations Man...Show moreLast updated: 9 days ago
    • Promoted
    Operations Lead - FT

    Operations Lead - FT

    At Home Stores LLCHidalgo, TX, US
    Full-time
    To become the leading Home Dcor retailer.Enable everyone to affordably make their house a home.The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring t...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager-WORK TODAY, PAID TOMORROW!!

    Assistant Manager-WORK TODAY, PAID TOMORROW!!

    SonicHidalgo, TX, US
    Full-time
    Assistant Manager Position At SONIC Drive-In.As an Assistant Manager, you will assist the General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Clinical Services -Homecare Dimensions Mcallen or Corpus - 2280614

    Director of Clinical Services -Homecare Dimensions Mcallen or Corpus - 2280614

    UnitedHealth GroupMcallen, TX, US
    Full-time
    WellMed, part of the Optum family of businesses, is seeking a Director of Clinical Services to join our team in McAllen, TX. Optum is a clinician-led care organization that is changing the way clini...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager - Donna, TX

    Restaurant Manager - Donna, TX

    Church's ChickenDonna, TX, US
    Full-time
    Church's Restaurant General Manager.The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate ...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager - Hidalgo, TX

    Restaurant Manager - Hidalgo, TX

    Church's ChickenHidalgo, TX, US
    Full-time
    The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environm...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Transportation Operations - (Immediate Opening)

    Director of Transportation Operations - (Immediate Opening)

    IDEA Public SchoolsWeslaco, TX, US
    Full-time
    Director of Transportation Operations.The Director of Transportation Operations will be responsible for planning and administering the day-to-day operations of a complex and demanding school bus tr...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Assistant District Manager

    Seasonal Assistant District Manager

    Jackson HewittAlamo, TX, US
    Full-time
    Seasonal Assistant District Manager (ADM).The Seasonal Assistant District Manager (ADM) is responsible to help the business from the ground up providing real business leadership development and exp...Show moreLast updated: 8 days ago
    • Promoted
    System Director Quality Management FT

    System Director Quality Management FT

    Universal Health Services, Inc.Edinburg, TX, United States
    Full-time
    The System Director of Quality directs and coordinates functions of all quality management functions for the system hospitals. Serves as an active member of the senior leadership team of the system ...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Human Resources

    Director, Human Resources

    Universal Health Services, Inc.Edinburg, TX, United States
    Full-time
    System Director, Human Resources at South Texas Health System.Are you passionate about transforming healthcare and making a meaningful impact? South Texas Health System, a leader in the Rio Grande ...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Lead - PT

    Operations Lead - PT

    At Home Stores LLCHidalgo, TX, US
    Full-time
    Our Vision : To become the leading Home Dcor retailer.Our Mission : Enable everyone to affordably make their house a home. Job Summary : The Operations Lead (OL) oversees store processes and supports a...Show moreLast updated: 30+ days ago