Talent.com
Leap Brands
Director of Operations - Quick Service RestaurantLeap Brands • McAllen, TX, US
Director of Operations - Quick Service Restaurant

Director of Operations - Quick Service Restaurant

Leap Brands • McAllen, TX, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Position Summary:

  • The Director of Operations is responsible for leading the operational success of franchise and/or company-owned units within an assigned territory.
  • This role is highly focused on building strong franchise relationships, driving operational consistency, improving unit-level profitability, and supporting strategic growth initiatives .
  • The ideal candidate is a results-driven leader with deep multi-unit restaurant experience and a proven ability to influence and inspire operators.

Key Responsibilities:

  • Operational Leadership: Oversee day-to-day operational performance of all restaurants in assigned region.
  • Ensure adherence to brand standards, food safety protocols, and guest experience metrics.
  • Conduct regular business reviews and store visits to assess operations and recommend improvements.

Franchise Partner Support:

  • Serve as primary liaison for franchise owners and operators, providing coaching, resources, and tools to help them achieve operational and financial targets.
  • Support new franchise openings, including training, onboarding, and market launch execution.
  • Build strong, trust-based relationships with franchise partners to foster collaboration and alignment with brand goals.

Financial Performance:

  • Monitor P&L statements, identify opportunities to increase sales and profitability, and implement solutions in partnership with franchisees and managers.
  • Support pricing strategies, cost control initiatives, labor optimization, and inventory management.

Team Development:

  • Mentor and develop field operations team members (e.g., Area Coaches, Training Managers).
  • Provide guidance on leadership development and succession planning for franchisee teams.

Strategic Growth Initiatives:

  • Partner with leadership to execute market expansion strategies, remodels, and new unit openings.
  • Identify operational best practices and standardize them across the franchise network.
  • Collaborate cross-functionally with Marketing, Supply Chain, Training, and Development teams to drive brand success.

Qualifications:

  • 7+ years of progressive multi-unit leadership experience in the QSR, fast-casual, or franchise restaurant industry.
  • Strong background in franchise operations management, preferably supporting multiple owners across a region or national territory.
  • Proven success in improving sales, profitability, and operational execution at scale.
  • Exceptional relationship-building, coaching, and influencing skills.
  • Solid understanding of restaurant P&L, KPIs, and financial drivers.
  • Experience supporting large-scale openings, market launches, and growth initiatives.
  • Ability to travel Bachelor’s degree in Business, Hospitality, or related field preferred.
  • Powered by JazzHR
Create a job alert for this search

Director of Operations - Quick Service Restaurant • McAllen, TX, US

Similar jobs

General Manager (Bilingual)

Community Choice Financial Family of BrandsMcallen, Texas, United States
Full-time

As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges.As the driving force behind the store’s success, you’ll manage daily operations a... Show more

 • Promoted

Director of AI Enablement for Customer Experience

HealthEquity, Inc.Mission, TX, United States
Full-time

A healthcare financial solutions company is seeking a Director of AI Enablement to lead the strategic application of AI in customer experience.This remote position requires 12+ years in AI and cust... Show more

 • Promoted

Restaurant Team Member, Overnight Shift - Unit # 719

WhataburgerMission, TX, United States
Full-time

The Restaurant Team Member is responsible for serving customers, managing payments, cooking and preparing food, cleaning and maintaining the overall quality of restaurant services.They collaborate ... Show more

 • Promoted

On-Road Supervisor

UPSMcallen, TX, United States
Permanent

Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.We know what it takes to lead UPS into tomorrowpeople with a ... Show more

 • Promoted

Kitchen Team (P1-1351969-6)

Panda Restaurant GroupMcAllen, TX, United States
Full-time

Join us as a Kitchen Team Associate.We're looking for friendly team players to cook delicious food while maintaining the highest standards of cleanliness for our guests.Thrive in a safe and support... Show more

 • Promoted

Kitchen Team (P1-1351687-3)

Panda Restaurant GroupMcAllen, TX, United States
Full-time

Join us as a Kitchen Team Associate.We're looking for friendly team players to cook delicious food while maintaining the highest standards of cleanliness for our guests.Thrive in a safe and support... Show more

 • Promoted

Team Lead

MasterBrand CabinetsPharr, TX, United States
Full-time

The Shipping Warehouse Team Lead is responsible for overseeing daily shipping operations, leading warehouse associates, and ensuring orders are accurately picked, packed, and shipped on time.This r... Show more

 • Promoted

General Manager

SureStay by Best Western MissionMission, TX, United States
Full-time

We are currently looking for the position of General Manager at the Sure Stay by Best Western Mission Hotel.Candidates must apply in person and fill out an application at the Property located at:60... Show more

 • Promoted

Sanitation Administration-Director of Public Works

City of McAllen, TXMcAllen, TX, USA
Full-time
Quick Apply

The purpose of this position is to direct, supervise, plan, and manage the daily operations and maintenance activities of the Public Works Department.Exercises direct and indirect supervision over ... Show more

Kitchen Team (P1-1352073-0)

Panda Restaurant GroupPalmhurst, TX, United States
Full-time

Join us as a Kitchen Team Associate.We're looking for friendly team players to cook delicious food while maintaining the highest standards of cleanliness for our guests.Thrive in a safe and support... Show more

 • Promoted

Shift Manager(06341) Mission KS

Domino's PizzaMission, TX, United States
Full-time

Company Description Come work for Rogue Pizza, a locally owned and operated, independent Domino's Franchise! We offer the most flexible hours, a great work environment and healthcare benefits that... Show more

 • Promoted

Kitchen Team (P1-1351897-6)

Panda Restaurant GroupMission, TX, United States
Full-time

Join us as a Kitchen Team Associate.We're looking for friendly team players to cook delicious food while maintaining the highest standards of cleanliness for our guests.Thrive in a safe and support... Show more

 • Promoted

Customer Service/Sales

Home depotMcAllen, TX, United States
Full-time

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.These associates learn about products using our tools... Show more

 • Promoted

Warehouse Team Leader

MarmonMcallen, TX, United States
Full-time

Though you may not know us by name, you've most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio.For decades, Marmon Foodservice Technologies has designed, ma... Show more

 • Promoted

Shift Manager

Wendy's FranchisePALMVIEW, TX, US
Full-time

As a Shift Manager you will be responsible for assisting the execution of daily operations activities.The following provides an overview of the basic responsibilities of a Shift Manager however, wi... Show more

Sales Director, Special Mission Aircraft Connectivity

GogoMission, TX, United States
Full-time

This includes Contractor-Owned, Contractor-Operated (COCO) Airborne ISR, Aerial Firefighting, MEDEVAC, SAR, Law Enforcement, and other related missions.You will work closely with the SVP, SD Govern... Show more

 • Promoted

Restaurant Delivery - Sign Up in Minutes

DoorDashPalmview, TX, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

 • Promoted

FNUSA Board Director 2026

Freedom Network USAMission, TX, United States
Full-time

Freedom Network USA (FNUSA) mobilizes its collective strength to build a transformative approach to human trafficking that is grounded in anti‑racism and anti‑oppression.For more information, pleas... Show more