General Liability Claims Assistant - Lakeland
The purpose of this position is to provide administrative and claims support to 63 claims adjusters including their leadership as it relates to business matters for the General Liability claims department for both litigated and non-litigated claims.
The responsibilities list on this position analysis are not intended to be all inclusive and additional responsibilities may be assigned as needed.
Responsibilities include :
- providing claims support to both the litigated and non-litigated teams
- printing, scanning disks or thumb drives to verify no threats on receipt of demand packages, route demands to appropriate consultants and / or upload demand for review
- providing support to Supervisors, Managers or Sr. Manager for ad hoc projects assigned including data corrections, spreadsheet assignments and any other assistance needed
- preparing initial draft of non-litigated settlement documents to be reviewed by adjusters before transmittal to customer or attorney
Required Qualifications :
High school diploma or equivalent1 year of general office experiencewritten communication skillsability to work effectively without close supervision or guidanceability to set priorities, plan and coordinate work activities, schedule staff, and obtain and manage resources so that work objectives are accomplished on time and within budgetability to manage time so that the priority of the activities determines the timing and amount of attention they receiveability to attend to and verify the accuracy and completeness of detailed information in documents or on the computerability to develop and maintain professional, trusting, positive, and productive working relationships with associates, managers, customers, and vendorsability to create an environment in which a positive and professional service orientation is evident to internal customersability to orally present and express ideas and information clearly, politely, and concisely, in a manner appropriate to the audienceability to prepare clear, accurate, understandable, and professional written text in English, using appropriate level of detail for the intended audience, and following the basic rules of spelling, grammar, and punctuation to convey informationbasic skill level in Microsoft Wordbasic skill level in Risk Management Claims Systembasic skill level in Clerk of Courts websites (varies by jurisdiction)availability to work extended hoursAdditional Required Qualifications :
Preferred Qualifications :
Higher education or trade school1 year of clerical support experience in a claim's officeCertifications in Medical or Legal fieldBilingual fluent Spanishmust be proficient in Word and Excel to create documents and spreadsheets, generally utilizing pre-existing templatesmust be proficient in Outlook to send, received and reply to emails regarding departmental affairsbasic skill level in Microsoft Excelintermediate skill level in Microsoft WordHours of Work : 8 : 00am - 4 : 30pm, Monday - Friday
Frequency of Pay : Weekly
Minimum Base Pay : $18.35
Maximum Base Pay : $25.35
Potential Annual Base Pay : $38,168 - $52,728
Year End Bonus : To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week's pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks' pay.
Benefits Information :
Employee stock ownership plan that contributes Publix stock to associates each year at no costAn opportunity to purchase additional shares of our privately-held stock401(k) retirement savings planGroup health, dental and vision plans planPaid Time OffPaid Parental LeaveShort- and long-term disability insuranceTuition reimbursementFree hot lunches (buffet-style) at facilities with a cafeteriaAddress : 3300 Publix Corporate Parkway
City : Lakeland
State : Florida
Zip Code : 33811-3311
Additional Information : Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours. Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email. For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and / or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.
Facility : Lak Publix Corporate Office B003