Police Communications Officer (Dispatcher)

Job Title : Police Communications Officer

The Police Communications Officer (PCO) is responsible for answering calls for emergency and non-emergency assistance, gathering pertinent information, and dispatching the appropriate assistance. The PCO will perform a variety of general clerical duties such as filing, indexing, and record keeping. The PCO will utilize a computer-aided dispatch system to log-in each call for service and must quickly dispatch the proper service provider to the scene, making sure they have the proper information. The PCO will also perform regular status checks on officers and other first responders. The PCO will enter warrants, summons, and other data into the computer. The PCO will utilize NCIC to verify motor vehicle tags, drivers licenses and criminal histories. The PCO will receive court documents for service and process them according to policy. The PCO will keep the supervisor informed of unusual or detrimental conditions including equipment malfunctions and process problems.

Comprehensive benefits program includes medical, prescription, dental, and vision plans, paid parental leave, paid military leave days, paid annual and sick leave, and tuition reimbursement. Officers work 12-hour shifts with every other weekend off, have access to an on-site gym, and receive uniforms provided.

Our hiring process includes a written test, oral interview, background investigation, oral board, psychological evaluation, and physical and drug screening. For questions regarding this position, please direct them to recruitment@salisburypd.com.