Supervisor, Patient Access Services - Mineola

Supervisor, Patient Access Services - Mineola

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Position Summary :

We have an exciting opportunity to join our team as a Supervisor, Patient Access Services - Mineola. In this role, the successful candidate is responsible for interacting with NYULH administration to facilitate financial planning, assist in decision-making processes, and clarifying / resolving financial issues. Duties and responsibilities of the Supervisor include, but are not limited to : personnel management; ensuring optimal customer relations; maximizing reimbursement for NYU Langone Health; overseeing patient registrations, insurance verification, and time of service collection; and departmental training in assigned areas.

Job Responsibilities

Organizational Awareness Goals, Mission Strategic Thinking :

• Utilizes NYU Langone Health and Patient Access standards, policies, and procedures to facilitate decisions for areas of responsibility.
• Understands and coordinates efforts to achieve annual departmental goals and objectives.
• Ensures goals, ongoing achievements, and improvement plans are understood by staff.
• Ensures consistent compliance with organizational, departmental, and external policies, procedures, and standards.

Manage Daily Operations, Staff Supervision :

Quality Outcomes, Data Processing, Process Improvement :

Resources Efficiency, Supplies, Payroll Cost Control :

Staff Scheduling, Hiring, Training :

Performance Evaluation :

Judgment, Decision Making, Knowledge :

Communication, Teamwork, Customer Service :

Minimum Qualifications :

To qualify you must have a Bachelor's Degree, with 1-2 years of relevant experience, or equivalent combination of education and experience. Excellent communication (both oral and written), interpersonal, and organizational skills. Ability to work independently, interact with, and maintain functional relationships with personnel at all levels within and outside of the organization. Intermediate computer skills including Microsoft Office (Word, Access, Excel, Outlook).

Preferred Qualifications :

Supervisory or Lead experience within the Patient Access department or other relevant department of the Revenue Cycle. Can use imaging, reporting, spreadsheet, and similar programs to collect, review, and interpret data as needed for department operations. Understands, can interpret, and effectively use basic medical terminology. Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being : physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $64,350