Server Support Specialist (La Vergne)

Job Description :

Key Responsibilities :

• Server Installation & Configuration : Install, configure, and deploy servers in data center environments, ensuring they are correctly set up for optimal performance and scalability.
• Hardware Maintenance : Perform regular maintenance and health checks on servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components.
• Troubleshooting & Repairs : Diagnose and resolve hardware and software issues related to the servers, ensuring minimal downtime and maintaining system integrity.
• Performance Optimization : Monitor server performance and implement corrective actions to optimize hardware's efficiency, stability, and reliability.
• System Updates & Patches : Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments.
• Integration Support : Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network.
• Documentation & Reporting : Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues.
• Collaboration : Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure.
• Data Center Operations : Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling.

Required Skills and Qualifications :

Preferred Qualifications :

Additional Information :

Ability to lift heavy hardware components and perform physical installations and repairs in a data center environment. Ability to lift up to 30 pounds regularly.

Ability to bend, stoop, crawl, kneel, crouch, reach, stand for long periods , and move about production and warehouse facilities.

The environment is temperature controlled, but otherwise, it is a typical production environment with loud noises.