Job Description
Job Description
Position Summary and Responsibilities :
The Community Outreach Worker connects individuals and families to health education, resources, and supportive services that improve wellness and reduce disparities. This role includes conducting home visits, organizing health events, and providing culturally responsive counseling on topics like prescription literacy, nutrition, and chronic disease management. The Outreach Worker also links community members to local resources, advocates for health equity, and gathers data to strengthen programs and outcomes
Key Responsibilities
- Outreach and Engagement : Visit the homes of community members to complete patient intake paperwork. Organize and facilitate community health events, workshops, and presentations. Collaborate with local organizations and agencies to enhance community health initiatives.
 - Health Education : Provide health education on various topics such as prescription literacy, nutrition, preventive care, chronic disease management, and mental health. Offer one-on-one counseling sessions to address individual health concerns and promote healthy lifestyle choices. Develop culturally sensitive educational materials tailored to the needs of the community.
 - Resource Referral : Assist community members in accessing healthcare services, insurance coverage, and social support programs. Connect individuals to local resources such as food banks, housing assistance, and transportation services. Serve as a liaison between community members and healthcare providers to ensure continuity of care.
 - Advocacy and Empowerment : Advocate for policies and programs that address the social determinants of health and reduce health disparities. Empower community members to become active participants in their healthcare decisions and self-care practices. Promote health equity by addressing barriers to healthcare access and addressing systemic issues impacting the community.
 - Data Collection and Reporting : Maintain accurate records of interactions with community
 
members and services provided. Compile data on community health trends, needs, and outcomes. Generate reports to assess the effectiveness of community health interventions and inform programmatic improvements.
Administrative and Team Support : Complete administrative tasks necessary to advance program operations and organizational goals. Carry out other duties as assigned by the Outreach Manager and CEO.Required Qualifications :
High school diploma or equivalentValid Ohio Driver’s License and comfort traveling throughout the regionPrevious experience in community outreach, healthcare, or social servicesDemonstrated ability to work with culturally diverse and medically vulnerable populationsAbility to work independently and as part of a teamProficiency in Microsoft Office for data entry and reportingWillingness to work flexible hours, including evenings and weekendsAssist the Executive Director as necessarySupport the Pharmacist and Front Office team as necessaryPreferred Qualifications
Certified Community Health WorkerCertified Medical AssistantCertified Pharmacy TechSpanish language proficiency or multilingual abilitiesSchedule & Working Conditions
Typical schedule is Monday through Friday, 8 : 00 AM–5 : 00 PM, with flexibility for evening and or weekend outreach eventsIncludes frequent travel across Northeast Ohio and working from both mobile units and partner sitesMust be able to stand for extended periods, lift up to 35 pounds, and work in variable environments such as shelters or outdoor community eventsSalary commensurate with education and experience