Director of Housing - TBH

Job Description

Job Description

At TASC (Treatment Alternatives for Safe Communities) our mission is to build a healthier, safer, more just society. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate, support, and most importantly, empower people to break barriers, find recovery, and reshape their destinies. Through the use of SPECIALIZED CASE MANAGEMENT™, we create a world where recovery, justice and empathy lead to thriving communities. Our foundation is anchored at the intersection of behavioral health and the criminal legal system. Today TASC also operates at the forefront of transformative solutions. We are a social impact organization that embodies a future where health, safety and justice is synonymous with hope. We are TASC!

POSITION SUMMARY :

The Director of Operations provides strategic and operational leadership for the organization’s Permanent

Supportive Housing (PSH) programs. The Director is responsible for overseeing the planning, development, and management of housing initiatives that support individuals and families experiencing homelessness, mental illness, substance use disorders, or other barriers to housing stability. This role ensures that housing programs align with the organization’s mission, meet federal, state, and local compliance and regulatory requirements, our established policies and procedures, and achieve desired outcomes for clients and residents.

We are currently looking for full-time – Director of Housing - TBH

Starting at $87,000– $97,000 contingent upon experience, education, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Provide on-going, high-level analysis of federal, state, and local legislation, public policy, market trends, and changes to professional standards that impact division programs and recommend strategies for growth and continual improvement.
• Provide vision and leadership for the PSH Division, ensuring alignment with the nonprofit’s mission and strategic plan.
• Develop and implement long-term strategies to expand and strengthen the PSH portfolio.
• Foster an organizational culture centered on housing first, trauma-informed care, harm reduction, and racial equity.
• Represent the PSH Division in leadership meetings and with external stakeholders.
• Collaborate with the OPS Leadership Team on an annual basis to plan, implement, monitor, and evaluate division performance goals and objectives.
• Effectively and efficiently manage the overall, day-to-day operations of the division including the design, implementation, monitoring, and evaluation of division programs, policies and procedures.
• Coordinate data collection for division’s programs; upload division’s program outcome data into the agency’s monthly KPI report in a timely manner; and utilize program and financial data / reports to analyze division operations, evaluate performance and determine areas of potential cost reduction, program improvement, and policy / procedure change.
• Utilize PMBOK best practices and tools and collaborate with cross-functional teams to plan, implement, monitor, and close out short-term projects and / or onboard new programs / initiatives.
• Maintain effective working relationships with partner agencies, funders, and other external stakeholders, as well as state, local, and municipal government officials; represent the agency on state, city, and county task forces and initiatives related to division programs.
• Stay abreast of, and work with the COO to secure, the IT, training, supplies and other resources required for the division to achieve contract deliverables and outcomes.
• Draft, prepare, and design internal and external program reports, presentations, and pitch decks as requested.
• Work in close consultation with quality assurance staff to develop, implement, and update Standard Operating Procedures (SOP) that align program with contract requirements and best practices for high quality service delivery; and ensure staff are trained on and adhere to SOPs.
• Monitor program performance measures through internal and external databases and file audits; assist quality assurance staff in preparing program audits; and implement corrective action to ensure changes in practices result in achieving the contract performance objectives.
• Utilize program and financial data / reports to analyze division operations, evaluate performance and determine areas of potential cost reduction, program improvement, and policy / procedure change.
• Collaborate with quality assurance staff to maintain required licensing and accreditation and prepare for all external accreditation reviews.
• In collaboration with the CFO and COO, develop, administer, and monitor program budgets in accordance with agency policies and procedures and funder requirements including, but not limited to, check requests and budget revisions.
• Supervise both supervisory and non-supervisory employees in accordance with organization’s policies and applicable laws.
• Work closely with COO and Human Resources to establish annual performance measures and development goals for each division team member; coordinate the division’s annual performance appraisal process; and conduct a timely annual performance appraisal for all direct reports.
• Utilize a progressive discipline system to help division team members resolve performance issues.
• Identify and facilitate skills development, training, and learning opportunities for division staff in alignment with division performance goals and objectives.
• Review and approve staff timesheets and expense reports.
• Promote the philosophy of the organization, ensuring proper implementation of accepted clinical practices strategies.
• Collaborate in the preparation of grant application renewals and new funding proposals including, but not limited to, drafting grant application content and developing budgets.
• Attend all trainings and internal and external meetings as required.

Qualifications :

Our benefits package includes :

Medical / Dental / Vision / Life Insurance and Flexible Spending

Paid Leave - Short-term Disability (STD)

Paid Time Off / Sick Time / Floating Holiday

Tuition Reimbursement

403 B (retirement plan)

The agency currently offers hybrid work schedules that combine in-office and remote work. Employees are required to report to the work site three days per week, with the option to work up to two days remotely.

If you are interested in this position, please visit the TASC website at www.tasc.org and submit your application online.

TASC is an Equal Opportunity Employer and a Drug-Free workplace. The agency does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran or military status, or any other protected status in accordance with federal and state law.