Driver Support Associate

A company is looking for a Driver Support Agent to provide exceptional support to delivery partners.

Key Responsibilities

Respond to delivery partner inquiries via phone, email, text, and live chat

Relay operational issues to local warehouse teams and operations managers

Troubleshoot technical problems and deliver clear outcomes and solutions

Required Qualifications

Passion for creating an amazing customer experience

Ability to adapt and resolve potentially difficult situations

Dependable and punctual with time management skills

High level of comfort with smartphone applications (iOS and Android)

Undergraduate or equivalent degree preferred