Receptionist

Receptionist

Job Summary

The Receptionist works in a Physicians’ Practice office to assist patients and provide support to medical staff and providers. This position is responsible for greeting patients and visitors in the office and making sure the patients is as comfortable as possible while waiting. Also responsible for interviewing and gathering complete and accurate demographic and insurance data to complete all functions in a timely manner and inform patients of their rights, office policies, and procedures. The Receptionist answers incoming telephone calls from patients, families, referral sources, other medical providers, and vendors. Communicates patient’s requests to medical staff and schedules acute visits, physicals, and follow-up appointments in a timely manner. This position manages any office documents or correspondence such as incoming mail, faxed reports, records requests, completed forms, and patient paperwork. The Receptionist also maintains adequate inventory of supplies, creates claims for services performed in the office, and completes point of service collections.

Minimum Job Requirements

• High school diploma or its equivalent.
• One year previous medical / business office experience

Preferred Job Requirements

Skills / Knowledge / Abilities

Working Conditions

Physical and Mental Activities, Tools and Equipment

Equal Opportunity Employer

Marion Health is a smoke-free environment.

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