About Ossium Health
Ossium Health’s mission is to improve human health, vitality, and longevity through bioengineering. We develop, process, and bank cell therapy products that harness the power of stem cell science to transform treatment for patients with blood and immune diseases. At Ossium, we empower our employees, uphold the highest standards of operational excellence, and strive to be a force for good in the world.
About the Job
Ossium Health is seeking a Shipping & Fulfillment Associate to support product labeling, packaging, and shipment of our cellular and tissue-based products. This role ensures that materials are packaged correctly, labeled accurately, and shipped under strict environmental and regulatory controls. The Shipping & Fulfillment Associate will handle both domestic and international shipments using dry ice shippers and liquid nitrogen (LN²) dry shippers, ensuring that every shipment maintains product integrity and complies with all regulatory and company requirements.
This role will also support general site logistics needs, including preparing and shipping research samples, materials, and supplies, while maintaining accurate records and inventory of outgoing materials. This position reports to the Product Fulfillment Supervisor.
Required Qualifications
Education & Experience
- High school diploma or equivalent
- 1+ years of experience in shipping, fulfillment, logistics, or related field
Technical Skills
Experience preparing domestic and international shipments (e.g., FedEx, UPS, or courier services)Familiarity with temperature‑controlled shipping methods, including dry ice and LN2 dry shippersStrong attention to detail and ability to follow SOPs and Good Documentation Practices (GDP)Competent in labeling, packaging, and maintaining accurate shipment recordsComfortable working with shipping management systems and Microsoft Office toolsStrong communication and teamwork skillsAbility to prioritize tasks in a fast‑paced and regulated environmentPreferred Qualifications
Associate’s or Bachelor’s degreeExperience working in GMP, biotech, or pharmaceutical settingsKey Responsibilities
Label, package, and prepare Ossium products (cells and tissue) for shipment under temperature‑controlled conditions (dry ice or LN2 dry shippers)Verify accuracy of product labeling, documentation, and shipping manifestsCoordinate courier pickups, track shipments, and ensure timely delivery to customers and partnersMaintain shipping and fulfillment areas in a state of audit readinessFollow all GMP and biosafety practices when handling clinical or biological materialsMaintain accurate records of outgoing shipments, including batch records, shipping logs, and chain‑of‑custody documentationManage inventory of shipping supplies (labels, boxes, packaging materials, dry ice, LN2 shippers)Support internal tracking systems to ensure visibility of all outgoing and returned shipmentsAssist with reconciliation of materials and coordination with Quality Assurance for release and documentation reviewSupport the shipment of research samples, materials, and other site‑related items as requestedPartner with Operations, Quality, and Facilities teams to ensure materials flow efficiently and compliantly through the siteParticipate in audits, inspections, and improvement initiatives as neededAssist in maintaining a safe and organized work environment in the fulfillment and shipping areasPhysical Requirements
Must be able to work in controlled environments requiring special gowning (i.e., over the head, face, hands, feet, and body)Must be able to work around biohazardous materials and chemicalsMust be able to lift, push, pull, and / or carry up to 75 lbsMust be able to stand, walk, stoop, kneel, and reach with hands and arms for extended periodsMust be comfortable handling dry ice, LN², and other cryogenic materials (training provided)In Your First Six Months, Some Projects You’ll Work on Include :
Product Shipment Program : Execute and refine workflows for packaging and shipping Ossium’s cellular and tissue products under frozen conditionsLN2 and Dry Ice Handling : Support cryogenic shipper qualification and ensure compliance with cold‑chain logistics standardsProcess Improvements : Identify and implement small‑scale efficiency improvements in labeling, documentation, and fulfillment processesWe Offer a Full Slate of Employee Benefits Including :
Competitive salariesStock options401(k) matchingMedical, dental, and vision coverageFour weeks of PTO accrued annually (vacation & sick time) + 11 company holidaysEmployer‑paid life insurance and long‑term disabilityGym membership / recreational sports reimbursementsOssium Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation, gender identity, gender expression, or any other protected characteristic. Our Equal Employment Opportunity Policy Statement and the Know Your Rights : Workplace Discrimination is Illegal Poster reaffirm this commitment. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
If reasonable accommodation is needed, please contact our People Team at careers@ossiumhealth.com or 650-285-0603. Ossium Health complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities.
Equal Opportunity Employer / Veterans / Disabled
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