Installation Manager

Installation Manager

As the Installation Manager (IM), you will be responsible for daily inventory, warehouse preparation and maintenance, problem solving, and assisting with customer service concerns. The IM will oversee all warehouse operations procedures per company guidelines. This role will maintain the positive image, brand, and reputation of Universal Windows Direct.

Responsibilities

Receives and oversees all inventory levels for Operations including Polaris' shipments.

Prepares the warehouse daily for installations and receipt of materials shipments.

Ensures installers keep to expected work schedules and arrive to job sites in a timely manner.

Escalates any product or installation related issues immediately.

Manages all documentation into CRM including but not limited to checks and cash receipts, service tickets, installer invoices, and vendor invoices.

Utilizes technology to assist in inventory control and communicate with internal and external partners.

Performs other related duties as assigned.

Qualifications

High School Diploma or equivalent preferred.

Previous warehouse, inventory and customer order management experience preferred.

The ability to work independently with or without direct supervision.

Physical ability to stand, sit, stoop, climb, lift, and carry up to 80 lbs. repeatedly.

Numerical proficiency - counting, and basic / intermediate math including fractions and decimal places, as well as an understanding of window measurements.

Experience in home remodeling or industry warehousing seen preferably.

Additional Requirements

Positive attitude and self-motivated

Excellent time management and multi-tasking skills.

Benefits : 401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Schedule : Monday to Friday

No nights

No weekends

Experience :

Warehouse Management : 2 years (Preferred)

Microsoft Office : 1 year (Preferred)

Inventory Control : 1 year (Preferred)

UWD is an Equal Employment Opportunity Employer

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