General Manager

Job Summary :

Our client is hiring for a QSR General Manager. The General Manager (GM) is responsible for leading all aspects of store operations, ensuring exceptional guest experiences, operational efficiency, and team engagement. Reporting to the Area Manager, this role provides hands-on leadership while driving the business forward through operational excellence, coaching, and consistent execution of company standards. The GM has a team of direct reports, and sets the tone for culture and performance, balancing strategic oversight with day-to-day leadership to inspire a high-performing, guest-focused team that provides robust experiences.

Duties and Responsibilities :

Leadership & Team Development

• Lead, coach, and inspire a team of store managers and their team by supporting staff to deliver outstanding guest experiences.
• Create a positive, inclusive, and collaborative work environment that fosters growth and engagement.
• Provide ongoing coaching, performance feedback, and career development support for team members.
• Set clear expectations and hold the team accountable for achieving operational and performance goals.

Operational Excellence

Financial & Business Management

Guest Experience & Brand Alignment

Knowledge / Skills / Abilities :

Qualifications :

Physical Requirements :

The company offers competitive salaries, bonuses, medical / dental / vision insurance, prescription drug coverage, 401(k) plan (after 12 months of employment), sick pay, PTO and holiday pay, profit sharing plan (after 90 days of employment), annual food & beverage allowance (prorated for hire date), and company discounts of 30%.