Talent.com
Senior On-Site Service Specialist / Mail Processing Specialist
Senior On-Site Service Specialist / Mail Processing SpecialistMacpower Digital Assets Edge • Cleveland, OH, United States
Senior On-Site Service Specialist / Mail Processing Specialist

Senior On-Site Service Specialist / Mail Processing Specialist

Macpower Digital Assets Edge • Cleveland, OH, United States
1 day ago
Job type
  • Full-time
Job description

Job Summary :

  • Responsible for providing operational support in various areas including high volume duplicating, production, sorting, mailing, hospitality, and equipment maintenance.
  • This role involves ensuring the functionality of copiers, performing basic troubleshooting, and managing the logistics of office supplies and mail.
  • The position requires strong customer service skills and the ability to handle multiple tasks efficiently, often under tight deadlines.
  • Qualified candidates should have strong customer service skills and be familiar with providing hospitality services in an office / hotel environment.
  • May require extensive standing and candidates must be able to lift 50 lbs.
  • Assistance will be provided for anything heavier.
  • Note : Due to the higher level of presentation and telephone skills needed to perform as well as temporary / occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist.

KEY REQUIREMENTS : Typically Required :

  • Requires high school diploma, GED and 1 -2 years of experience or equivalent experience in a related field.
  • Some related copy job experience is preferred.
  • May require valid driver's license and minimum levels of auto insurance coverage per Client's policy.
  • Knowledge, Skills and Abilities :

  • Excellent customer service skills.
  • Good PC skills.
  • Good organizational skills and ability to prioritize.
  • Mathematical and filing skills.
  • Ability to use office machines and technical equipment.
  • Working Conditions, Mental and Physical Demands :

  • Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
  • Work assignments are diversified.
  • Interpret, comprehend and apply complex material, data and instruction - prepare, provide and convey diversified information.
  • Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50-55 lbs. and in pushing or pulling machines on wheels, which may weigh up to 700 lbs., in order to move for repairs.
  • Walking between buildings may be necessary.
  • Moderate dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye / hand coordination.
  • Key Responsibilities :

  • Provides operations functions in one or all of the following areas : operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail / faxes, as well as applies necessary postage.
  • Provides copier maintenance and / or repair of customer site equipment.
  • May also perform bindery, QC and final check, housekeeping / Hospitality, file services, call center representative, and reception, etc.
  • May performs various building support functions related to meeting set ups and light maintenance.
  • This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.
  • Runs high volume / production copy machines and performs binding and finishing work.
  • Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
  • Perform basic equipment troubleshooting and escalate calls to technicians.
  • Performs setup of equipment as prescribed by the customer (toner add, stocks paper, etc.).
  • Performs duties of scanning and / or imaging documents.
  • May perform Reception services on temporary / occasional basis.
  • Maintains records for management reports and inventories of supplies needed.
  • Distributes office supplies, fax transmissions and mail to company personnel and / or designated drop-off points as required.
  • Calculates charges for jobs performed and maintains logs and may generate reports.
  • Responds to and coordinates all service calls required by customer.
  • May perform filing duties in conjunction with specific customer requests.
  • Delivers completed jobs to pre-determined customer locations within and outside of the site.
  • Maintains daily meter and service logs.
  • May travel between customer's buildings.
  • Answers customer questions regarding status or feasibility of job requests.
  • Ensures upkeep of convenience copier areas by keeping neat and well stocked.
  • Performs duties related to the shipping of materials.
  • Performs duties related to the receiving of materials.
  • May perform meeting room and conference room set ups.
  • May perform building occupant moves within assigned facilities.
  • May perform light maintenance, and cleaning duties as assigned.
  • May occasionally perform shipping, receiving and dock work in a mailroom type environment.
  • May require periodic overtime on nights and weekends, including off-hour emergency response.
  • Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
  • Uses all copier equipment, calculator, fax machine, postage meter and some PC.
  • Performs filing duties, which may include 'purging' and archiving old documents.
  • Understanding of Services Portfolio & Technology.
  • Ensures data for MOR, SPG and job logs are captured.
  • Performs other duties as assigned.
  • Create a job alert for this search

    Processing Specialist • Cleveland, OH, United States

    Related jobs
    Collections Specialist

    Collections Specialist

    CFS • Cuyahoga Falls, OH, US
    Full-time
    Growing, team-oriented company.Supportive leadership that values your ideas.Opportunity to build meaningful client relationships and play a key role in cash flow success. Competitive compensation an...Show more
    Last updated: 25 days ago • Promoted
    Earn up to $25 per survey Online Survey Taker - Work-from-home flexibility with industry-leading brands (Hiring Immediately)

    Earn up to $25 per survey Online Survey Taker - Work-from-home flexibility with industry-leading brands (Hiring Immediately)

    Earn Haus • Glenville, Ohio, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Part-time gig : Earn at least $1550 in your first 124 trips.

    Part-time gig : Earn at least $1550 in your first 124 trips.

    Uber • Avon Lake, OH, US
    Full-time +1
    Earn at least $1550 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more
    Last updated: 3 days ago • Promoted
    Mailing Operator

    Mailing Operator

    Professional Placement Services • Cleveland, Ohio, US
    Full-time
    Mailing Equipment Operator – Entry Level to Experienced We are a full-scale digital and print marketing solutions manufacturer looking to grow our Mailing Department team.Whether you’re just starti...Show more
    Last updated: 11 days ago • Promoted
    Medical Billing Specialist

    Medical Billing Specialist

    CFS • Akron, OH, US
    Full-time
    Why This Opportunity Stands Out : .Mission-Driven Culture - Join a team committed to meaningful work that directly supports our community and causes. Inclusive Environment - We celebrate diversity and...Show more
    Last updated: 25 days ago • Promoted
    Flexible $ : Earn At Least $1550 For Your First 124 Trips, Guaranteed.

    Flexible $ : Earn At Least $1550 For Your First 124 Trips, Guaranteed.

    Uber • Avon Lake, OH, US
    Full-time +1
    Earn at least $1550 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more
    Last updated: 3 days ago • Promoted
    Quick Earnings : Earn At Least $1550 For Your First 124 Trips, Guaranteed.

    Quick Earnings : Earn At Least $1550 For Your First 124 Trips, Guaranteed.

    Uber • Avon Lake, OH, US
    Full-time +1
    Earn at least $1550 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more
    Last updated: 3 days ago • Promoted
    Side gig : Earn at least $1550 in your first 124 trips driving, guaranteed.

    Side gig : Earn at least $1550 in your first 124 trips driving, guaranteed.

    Uber • Avon Lake, OH, US
    Full-time +1
    Earn at least $1550 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more
    Last updated: 3 days ago • Promoted
    Online Product Evaluation Specialist (Hiring Immediately)

    Online Product Evaluation Specialist (Hiring Immediately)

    Earn Haus • South Euclid, Ohio, US
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Flexible Schedule - Deliver with Uber Eats

    Flexible Schedule - Deliver with Uber Eats

    Uber eats • Avon Lake, OH, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more
    Last updated: 1 day ago • Promoted
    Remote Survey Participation Specialist (Hiring Immediately)

    Remote Survey Participation Specialist (Hiring Immediately)

    Earn Haus • Hough, Ohio, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Licensed Crisis Clinical Supervisor : Mobile Response and Stabilization Services (MRSS)

    Licensed Crisis Clinical Supervisor : Mobile Response and Stabilization Services (MRSS)

    Applewood Centers • Avon Lake, OH, US
    Full-time
    Under the supervision of the Mobile Response Stabilization Program Manager, the Licensed Shift Supervisor will take and assign crisis calls from the 24 / 7 hotline to have clinicians respond face to ...Show more
    Last updated: 30+ days ago • Promoted
    Legal Billing Specialist

    Legal Billing Specialist

    CFS • Beachwood, OH, US
    Full-time
    Comprehensive package including healthcare and retirement, bonus eligibility.Why This Opportunity Stands Out.Hybrid work schedule provides flexibility. Excellent benefits package and generous PTO.Op...Show more
    Last updated: 25 days ago • Promoted
    Earn At Least $1550 For Your First 124 Trips, Guaranteed.

    Earn At Least $1550 For Your First 124 Trips, Guaranteed.

    Uber • Avon Lake, OH, US
    Full-time +1
    Earn at least $1550 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more
    Last updated: 3 days ago • Promoted
    Accounts Payable Specialist

    Accounts Payable Specialist

    CFS • Akron, OH, US
    Full-time
    Why This Opportunity Stands Out : .Join a highly organized team with streamlined processes and clear communication.Enjoy hands-on training and continuous learning opportunities to grow your skills.Be...Show more
    Last updated: 30+ days ago • Promoted
    Earn up to $25 per survey Online Survey Taker - Work from home on your schedule (Hiring Immediately)

    Earn up to $25 per survey Online Survey Taker - Work from home on your schedule (Hiring Immediately)

    Earn Haus • Medina, Ohio, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    AP Specialist

    AP Specialist

    Vaco by Highspring • Akron, OH, US
    Full-time
    We are seeking a detail-oriented and efficient.The ideal candidate will thrive in a fast-paced environment and demonstrate strong organizational skills while handling multiple ERP systems.Ensure ac...Show more
    Last updated: 20 days ago • Promoted
    Fast Pay - Earn at least $1550 in your first 124 trips, guaranteed.

    Fast Pay - Earn at least $1550 in your first 124 trips, guaranteed.

    Uber • Avon Lake, OH, US
    Full-time +1
    Earn at least $1550 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more
    Last updated: 3 days ago • Promoted