Product Manager

Job Description

Job Description

As a Product Manager at OnLogic, you will play a pivotal role in managing and optimizing our existing product lines. You will be responsible for ensuring that our products are maintained, improved, and aligned with customer needs and industry trends. Your insights and leadership will drive ongoing product quality and performance, while also coordinating with various teams to address customer feedback, manage product lifecycles, and implement enhancements. This full-time position will be located on site in either South Burlington, VT or Cary, NC.

In this role, you’ll be responsible for :

• Act as the primary point of contact for sustaining product issues and product quality-related inquiries.
• Collaborate closely with Engineering, Sales, and Customer Support to resolve product escalations and track performance metrics.
• Analyze and act upon customer feedback and product usage data to identify opportunities for improvements.
• Develop and manage strategies for product lifecycle management, from phase-out to phase-in.
• Support project management activities related to sustained products, ensuring timely delivery and alignment with business objectives.
• Lead cross-functional initiatives to drive product enhancements and defect resolution.
• Prepare regular product performance reports and updates for internal and external stakeholders.
• Stay updated on industry trends and developments to ensure product relevance and competitiveness.

The team you will be joining :

The Product Management team at OnLogic works cross-functionally with Engineering, Sales, Marketing, and Support teams to ensure our products continue to meet the evolving needs of our customers. This team is dedicated to fostering a culture of continuous improvement, innovation, and collaboration as they work to create the best possible products in the industry.

Learn more about Life at OnLogic.

Requirements

Who we're looking for :

Benefits

The salary range for this role is $60,000 to $90,000. We determine final compensation based on discussions with applicants and their experience in similar roles.

Life at OnLogic

Who we are :

OnLogic employees have the opportunity to shape our future and drive impactful change. We design and manufacture specialized computers and hardware solutions for companies all over the world, helping them to make the seemingly impossible possible. Our computers are designed to work where others fail, and it's our vision to be the first choice in industrial computing. To make that vision a reality, we've built a team of ambitious problem solvers, guided by the company's core values of Open, Fair, Innovative and Independent. We have an open office, open salaries and strive to be fair and transparent in our decision making. We encourage input and feedback from every member of our team and look to improve ourselves and our business every single day.

Diversity is an essential element of our core values. Not just respecting, but actively embracing a variety of backgrounds, life experiences, and opinions, helps us foster innovation, enhances our problem-solving capabilities, and promotes learning and engagement among the members of our team. We strongly encourage those with diverse backgrounds to apply.

We are committed to providing a safe, inclusive, and harassment-free workplace for all employees. We do not tolerate any form of harassment, discrimination, or bias based on race, ethnicity, gender, sexual orientation, religion, disability, age, or any other protected characteristic.

Visit Life at OnLogic to learn more about our values, our mission, and what it's like to work with us.

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