Family Advocacy Program Clerk III

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Family Advocacy Program Clerk III to support Army Community Services (ACS) aboard Fort Eisenhower, GA.

I've never heard of Terrestris. What do you do?

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

So, what will the Family Advocacy Program Clerk III at Terrestris do?

The Family Advocacy Program (FAP) is a community oriented social service program in Army Community Services (ACS) designed to assist the commander with services designed to meet individual and community needs. As the Family Advocacy Program (FAP) Clerk III you will provide administrative, clerical, and program support to the ACS Family Advocacy Program (FAP) to ensure timely reporting, accurate data management, and effective client intake. They will operate all required computer programs; collect, validate, and analyze monthly risk-factor and needs-assessment data; maintain ARIMS-compliant files; manage resource library materials; and support both routine and command-level briefings. Working at the ACS front desk, they will greet customers, conduct intake, provide referrals, and ensure all required documents are completed. The FAP Clerk III contributes to smooth program operations by preparing schedules, coordinating meetings and training, tracking attendance, assisting with purchase requests, and maintaining accurate program records in ACS systems.

What does a typical day look like for the Family Advocacy Program Clerk III?

You will:

• Design, coordinate, and collect risk factor data from participating agencies
• Validate risk factor data for accuracy, completeness
• Establish and maintain files according to the Army Record Information Management System
• Handle routine telephone calls and give out general information such as office location, class times, and office hours
• Issue films and other training materials from FAP resource library to clients
• Update a list of installation commanders
• Create and input data into a database for tracking FAP trainings and command briefings
• Collect and analyze staff data collected in FAP needs assessments
• Prepare graphics to support collected data
• Prepare weekly schedule of time/attendance, FAP Intake, and Home visits
• Greet ACS customers
• Schedule briefings and meetings
• Prepare agendas, and record and prepare minutes
• Handle registration for classes/trainings
• Maintain record of simple contacts, compiled, and entered into the Army Family Web Portal
• Provide monthly program reports on sessions and attendance based on registrations
• Assist in obtaining quotes for purchases for FAP items and assist Government Purchase Card Holder with maintaining packing slips and invoices from receipt of items purchased
• Assist FAP with assimilation of briefing material and scheduling of command briefings

You might be the professional we're looking for if you have:

• Authorization to work in the U.S. permanently without sponsorship.
• A minimum of one (1) year of experience in working with a military or civilian social service agency or experience as a military Family Member
• A minimum of (2) years of documented experience with Microsoft Word, Power Point, and Excel
• Possess basic computer skills to be able to enter and retrieve data from management systems
• Have proficiency in oral and written communication skills
• Have a valid and unrestricted motor vehicle license
• Can perform all duties as assigned
• Can complete training as required by installation, program regulations and policies
• Have knowledge of ACS programs

What kind of benefits does Terrestris Offer?

We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.

DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.