STAFF ASSISTANT I

STAFF ASSISTANT I

DEPARTMENT OF TRANSPORTATION AND MOBILITY

CITY OF WORCESTER

The City of Worcester is seeking qualified applicants for the position of Staff Assistant I for the Department of Transportation and Mobility. Under the direction of the Commissioner of Transportation and Mobility, the position provides administrative, financial and customer service support for the Department, primarily working with the parking operations team. The Staff Assistant I is responsible for front-facing customer service, supporting invoice processing and payment tracking, payroll, meeting scheduling, records management, will support the Off-Street Parking Board meetings, and will be assigned to complete special projects.

Bilingual applicants are encouraged to apply.

ESSENTIAL ELEMENTS :

• Provide administration and financial support to management and staff
• Perform customer service functions by responding to public requests and questions received via telephone, e-mail and / or walk-in inquiries
• Process financial transactions and recordkeeping, including procurement activities, such as encumbering purchase orders, processing accounts payable, and payroll
• Assist with grant oversight and receipt preparation to include monitoring programs and submitting reimbursements for various State and Federal grants using appropriate internal and external systems
• Assist with preparation and review of correspondence
• Schedule and organize meetings, including preparing agendas, confirming meeting locations, and organizing meeting arrangements.
• Prepare reports related to the tracking of division activities and actions, to include monitoring capital finances
• Maintain accurate files of billing or other information according to City / department protocols and applicable State or Federal requirements
• Assist with the accounting and administrative tasks related to the parking program day-to-day operations including but not limited to the Residential Parking Program, Booting and Abandoned Vehicle Program.
• Conduct regular office supplies inventory and management
• Process mail correspondence

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :

MINIMUM REQUIREMENTS :

PREFERRED QUALIFICATIONS :

SALARY RANGE : $26.54 - $32.01 hourly, full-time, with excellent benefits package.

To apply, please visit : www.worcesterma.gov / employment or send resume and cover letter to : City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, OCTOBER 3, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to : City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov .