Manager Software Engineering, Commerce Platforms (West Chester)

Manager of Software Engineering - Commerce Platforms

The Manager of Software Engineering - Commerce Platforms will plan, manage, and allocate IT resources and coordinate interactions with clients within development and operations of our global Marketing IT Platform including social media and analytics. You will keep delivery teams focused through the design, development, testing, and implementation of efficient, cost-effective application development solutions in context of email / SMS / push marketing, Meta Integration, YouTube Integration, Search Engine Optimization, Community / Campaign Management, Data Feeds, Enhanced Customer Recognition and Deep Linking. You will ensure that the operations team keeps our production systems up and available for our customers and quickly resolves any issues that arise. You will report to the Senior Manager Software Engineering. This is a hybrid position in West Chester, PA.

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products from home and fashion to beauty, electronics and jewelry and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 13 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.

Your Impact

• Oversee the technical solution and platform operation involving multiple systems and 3rd party applications
• Guide Agile development and production operations of a global, large-scale, distributed, high-availability marketing IT platform
• Motivate and coach staff to perform at peak efficiency and highest potential, while maintaining high quality standards
• Stay informed about technical advances and industry best practices in partnership with senior level IT management to determine the applicability of new technology to achieve our goals and strategies
• Work with product owners, solutions architects, business partners, vendors, and Agile delivery team to provide top-notch solutions
• Support prioritization and budgeting process across product and portfolio management

What You Bring

If you enjoy being a part of a team, creating experiences and delighting customers, you'll love it here. If you're excited about retail, media, social, live streaming, technology, customer service, design and more, you'll find amazing projects to work on. If you want to grow professionally and learn every day, you'll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you'll be amazed at what's available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!