Provides a wide range of office services such as typing, customer and employee phone inquiries, filing, orders flood certifications, report generation and other clerical duties as assigned.Attracts, advises and serves existing and prospective customers through the Bank's customer centered marketing plan :Informs customers of available Bank services;Directs and immediate response to customer requests or needs;Prompt and efficient ability to process customer transactions;Provides customers and Branch professionals with timely information directly or by phone.Assists in compiling data for various reports as directed by the Mortgage Loan Department HeadCompiles accurate and timely information.Assists Residential Mortgage Loan Department Head in overseeing the daily operations of the department.Responsible for daily operations of portfolio transactions :Reviews applications for completeness;Makes appropriate entries to set up data base and enter loan information;Prepares preliminary disclosures;Reviews credit ratios, orders appraisal, and flood certification;Follows up for missing documentation and insurance information;Sends attorney instruction letter and coordinates closing with attorney;Reviews preliminary title policy;Prepares closing documents and escrow analysis worksheet;Forwards documents to attorney and / or branches;Disburses funds and books all Richland office and branch loans;Sets up and disburses construction loan accounts.Responsible for daily operations of secondary market transactions :Reviews applications for completeness;Makes appropriate entries to set up data base and enters loan into to MPF system;Prepares preliminary disclosures;Orders appraisal;Clears conditions and prepares loan package;Sends attorney letter;Coordinates closing;Uploads loan file to MPF system;Prepares tickets for income received.Sets secondary market rates;Emails rates to all loan officers;Initial contact for the secondary market.Reviews pending mortgage files for proper documentation and collateral.Compiles settlement sheets and disclosure statements.Participates in Loan Administration and Mortgage Department's long- and short-term goals and objectives :Attends annual meeting to develop Departmental goals;Attends monthly relations meetings to discuss and evaluate "progress" on meeting goals and objectives.Performs other duties as assigned or directed.REQUIRED SKILLS / ABILITIES :
- Strong analytical and problem-solving abilities
- Strong verbal communication and business / technical writing skills
- Strong mathematical skills.
- Demonstrated ability to work independently and to follow through on details to completion.
SUPERVISORY RESPONSIBLITY :
This position does not supervise employees.
EDUCATION and EXPERIENCE :
- High School Diploma or equivalent.
- 0 to 3 years’ experience is preferred.
PHYSICAL REQUIREMENTS :
- Ability to concentrate and perform responsibilities by maintaining a constant state of focus and mental alertness.
- Ability to communicate in person, through email or via telephone with customers and staff members.
- Ability to sit or stand for an extended period.
- Ability to lift up to 25 pounds.
- Specific vision abilities required by this job may include close vision and the ability to adjust focus.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
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For further information, please review the Know Your Rights notice from the Department of Labor.