Job Description
Job Description
Parts Counter Specialist — Shults Ford Wexford
Join our award-winning team at Richard Bazzy’s Shults Ford Wexford, a President’s Award dealership known for excellence in customer service and employee development. We are seeking a Parts Counter Specialist who is professional, motivated, and enthusiastic about the automotive industry.\
Key Responsibilities :
- Assist retail customers and service technicians in identifying, locating, and purchasing automotive parts and accessories.
- Provide accurate parts guidance and product knowledge, with a focus on Ford vehicles (Ford experience a plus)
- Process orders, invoices, and returns with accuracy and efficiency.
- Maintain inventory integrity, stock levels, and a clean, organized workspace.
- Manage phone and in-person inquiries with professionalism and urgency.
- Support departmental goals and contribute to top-tier customer satisfaction.
- Stay up to date on OEM parts programs, accessories, and promotions.
Qualifications :
Automotive parts experience required; Ford parts experience strongly preferred.Strong working knowledge of automotive systems and terminologyExcellent communication and customer-service skillsAbility to multitask and work efficiently in a busy environment.Proficiency with computers and inventory management systemsHigh school diploma or equivalentValid driver's license and clean driving recordWhat We Offer :
Competitive pay plan based on experience and performance.Training and growth opportunities across our dealership groupSupportive, collaborative culture built on integrity and excellence.Employee discounts on vehicles, parts, and serviceComprehensive benefits : medical, dental, vision, 401(k)Full-time position with career path potentialApply today and become part of a dealership that invests in your success and celebrates results.