General Manager, SoHo Boutique

Who We Are

Ring Concierge is a New York-based fine jewelry brand redefining modern luxury. Founded by Nicole Wegman, we’re a women-led company with a mission to make bespoke design and high jewelry accessible without compromising on elegance or exclusivity. Our experiential boutiques are an extension of our design-forward philosophy - sophisticated, welcoming, and built on enduring relationships with our clientele.

About the Role

We are seeking an experienced and inspirational General Manager to lead our Prince Street boutique. This role requires equal parts luxury sales leadership, operational excellence, and brand stewardship. The General Manager will curate an elevated client experience, build and coach a high-performing team, and strategically drive store performance to meet and exceed goals. In addition, the General Manager will oversee all store operations and full P&L responsibility, ensuring profitability while upholding the highest brand standards.

Key Responsibilities

Client Experience & Sales Leadership

• Curate a luxury shopping experience through proactive clienteling, personalized consultations, and high-touch service.
• Act as a brand ambassador by cultivating loyal client relationships and ensuring every interaction reflects the Ring Concierge aesthetic and values, while guiding teams to uphold CRM data capture standards through accurate and complete information entry during the selling ceremony.
• Drive daily performance through KPI management, conversion tracking, and strategic sales planning.
• Proven ability to manage and de-escalate tense situations with professionalism and diplomacy.

Team Leadership

Operational Excellence & Financial Management

Post-Opening Optimization & Continued Development

Qualifications