Training Specialist

A company is looking for a Training Specialist (Part-Time Contract).

Key Responsibilities

Lead onboarding and training programs for new Scheduling Operations Associates each month

Translate complex workflows and multi-system processes into clear, digestible content for new hires

Develop and update training materials to reflect current processes in a rapidly changing environment

Required Qualifications

Experience training or onboarding employees in an operational setting, preferably remote

Experience in a call center or customer support environment

Tech-savvy and skilled at navigating multiple systems simultaneously

Knowledgeable about effective learning principles and training strategies

Highly organized and proactive, with adaptability to change