Job Description
Job Description
NGL TRANSPORTATION
Dispatcher (Drayage, Pooler, GA)
Compensation : DEPENDS ON EXPERIENCE
Employment type : Full-time
Job title : Dispatcher
Location : Pooler, GA
NGL Transportation is a nationwide logistics platform company that is currently operating in AZ, CA, TX, and GA. For detailed information about our company check out the link below :
https : / / ngltrans.com /
NGL Transportation is opening a new location in Mobile, AL, and is looking for dispatch specialists to work in a friendly environment with us.
Benefits :Essential Duties and Responsibilities
- Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs to make freight deliveries or collect shipments and packages
- Keeping and organizing delivery orders, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
- Communicating with customers about freight details, delivery or pickup times, and special handling requests to assure 100% customer satisfaction
- Planning pre-determined routes and accommodating route changes as needed
- Preparing dispatch documents, as well as generating freight bills and invoices
- Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times
- Keeping track of transportation regulations and laws to ensure that truck drivers comply
- Reviewing drivers’ logs, including dispatched calls and arrival times
- Monitoring truck repairs and maintenance schedules
- Logging customer shipping schedules and complaints
Requirements
- Relevant experience as a truck dispatcher in a similar industry
- Excellent communication skills to collaborate with others under any type of condition
- Knowledge of computers for scheduling and other dispatching duties
- Experience with Transportation Management Software (TMS), such as Samsara and Rose Rocket
- Proficiency in office software, including Microsoft Word, Excel, and Outlook Express
- Ability to monitor drivers' logs, truck maintenance schedules, and repairs
- Knowledge of applicable transportation regulations and laws
- Excellent organizational, communication, and time management skills
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