Technical Support Escalation Manager in Eden Prairie

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Job DescriptionJob Description Ready Credit Corporation Technical Support Escalation Manager

Eden Prairie, MN

• Must reside in Minnesota with the ability to drive to Eden Prairie on a hybrid schedule

Job Summary

Hybrid technical support role managing new and ongoing kiosk issues – schedule options include Thursday through Monday 8-hours daily with 3 days in-office and 2 days remote or Friday through Monday 10-hours daily with 2 days in-office and 2 days remote. Seeking a results driven professional who is task oriented with strong problem-solving skills. They will maintain and improve uptime on a network that utilizes windows-based PC, LAN Interfaces, WiFi Access Points, and cellular wireless technology to establish a Virtual Private Network on firewall devices to a hosted datacenter.

Essential Functions

Other Functions

Education, Experience and Other Skills

Mental and Physical Requirements

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