Automotive Service Advisor

Franklin Ford is seeking a dedicated and customer-focused Automotive Service Advisor to join our team in Franklin this role you will be the key liaison between our customers and our service technicians ensuring an exceptional service experience and effective communication throughout the vehicle maintenance and repair process.

Responsibilities

• Greet customers promptly and professionally identifying their vehicle service needs.
• Provide accurate estimates and explain recommended services to customers clearly.
• Coordinate with service technicians to schedule appointments and prioritize repairs.
• Maintain detailed service records and process payments efficiently.
• Follow up with customers to ensure satisfaction and encourage repeat business.
• Stay up-to-date with automotive technology and service procedures.

Requirements

Benefits

About the Company

Franklin Ford is a trusted automotive dealership located in Franklin MA committed to providing outstanding service and quality vehicles to our community. We pride ourselves on our customer-focused approach and our dedication to excellence in every aspect of our business.

Required Experience :

Unclear Seniority

Key Skills

Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 50000 - 120000