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Shift Manager

Shift Manager

Hot Dog ShoppeGirard, OH, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

SHIFT MANAGER JOB SUMMARY :

Our Shift Managers lead our teams to provide our guests with exceptional service.  They are responsible for fulfilling the same duties as a Team Member, and in addition, they are responsible for managing the restaurant during an opening or closing shift.  Part-time and full-time opportunities exist for the Shift Manager position.

MUST BE ABLE TO WORK A FLEXIBLE SCHEDULE.

The position includes, but is not limited to, the following essential job responsibilities :

SHIFT MANAGER JOB RESPONSIBILITIES :

The Shift Manager ensures that they and the team members on their shift :

  • Greet guests with a genuine smile and warm, inviting spirit.
  • Provide excellent guest service and meet customer needs in a timely and effective manner.
  • Use a headset (if applicable) to take customer orders, receive directions, and / or give directions.
  • Accurately capture orders and suggest great additions using menu knowledge.
  • Prepare and serve food according to brand recipes and quality standards.
  • Follow food safety, general safety, and sanitation protocols.
  • Maintain a safe, clean, and well-organized restaurant to create a pleasant environment for guests and teammates.
  • Clean and operate all equipment in a safe and proper manner.
  • Adhere to safe work practices.
  • Follow and comply with all applicable health department regulations as well as company policies and procedures.
  • Keep accurate cash, sales, and inventory control records.

Additional responsibilities of a Shift Manager include :

  • Production management
  • Completion of temperature logs
  • Waste tracking and management
  • Key inventory item counts
  • Sales and cash reconciliation
  • Station training of new team members
  • Addresses escalated guest concerns
  • Banking duties, excluding driving responsibilities
  • Any other duties assigned by their Assistant Manager, General Manager, or senior leadership team

    • SHIFT MANAGER CORE COMPETENCIES :

  • Friendly, smiling, cheerful with a positive attitude
  • Loves serving and helping others
  • Passionate about guest service
  • Team player
  • Acts with integrity
  • Works efficiently and with a sense of urgency
  • Excellent listening and communication skills
  • Ability to give direction and yield the respect of teammates
  • Desires to learn and take on additional responsibilities

    • SHIFT MANAGER BENEFITS :

  • Career Development Opportunities
  • Competitive Pay
  • Health, Dental, and Vision Insurance
  • A fun place to work
  • Hospital Indemnity Insurance
  • Discount Meal Benefit
  • Wait periods may apply

    • SHIFT MANAGER JOB REQUIREMENTS :

  • At least 16 years of age
  • Availability to manage one or more opening and / or closing shift(s) on a weekly basis
  • Dependable
  • Coachable

    • Physical / Mental ability to :

  • Tolerate exposure to noise, extreme hot and cold temperatures, and other elements.
  • Frequently bend, kneel, squat, stand, walk, and twist at waist.
  • Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead.
  • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead.
  • Occasionally climb and descend ladders.
  • Remain active, standing for long periods without a break.
  • Work under pressure, such as high-volume peak periods, and remain calm with teammates and guests.
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    Shift Manager • Girard, OH, US

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