Job Description
Job Description
Healthcare Project Manager – ACO REACH Program
Palm Beach Accountable Care Organization (PBACO) – West Palm Beach, FL
Full-Time | Exempt | Onsite Work Opportunity
About PBACO
Palm Beach Accountable Care Organization partners with physicians, hospitals, and payers to improve healthcare quality, reduce costs, and enhance patient outcomes through value-based care models.
We are seeking a Healthcare Project Manager – ACO REACH Program to lead the operational, financial, and strategic execution of our ACO REACH model. This is a high-impact role for someone with strong program management, healthcare operations, and financial analysis skills.
Position Summary
The Project Manager – ACO REACH Program oversees all aspects of PBACO’s Medicare ACO REACH program, from strategic planning to financial reconciliation. You will :
- Drive performance improvement initiatives.
- Manage monthly participant payments with exceptional accuracy.
- Ensure compliance with CMS / CMMI requirements.
- Serve as the first point of escalation for participant concerns.
- Present results to providers, executives, and stakeholders.
Key Responsibilities
Program Leadership & Strategic Execution
Serve as the operational lead for all ACO REACH activities, initiatives, and reporting.Integrate cost-saving and quality-improvement strategies into program execution.Translate executive and regulatory directives into measurable work plans with defined timelines and success metrics.Coordinate with internal teams (Finance, Data, Quality, Network Development, Performance Improvement) to ensure alignment.Financial Management & Payment Oversight
Oversee creation, validation, and reconciliation of monthly participant payment files (≥ 99% accuracy).Collaborate with Finance to ensure on-time processing and resolution of discrepancies within 2 business days.Analyze payment trends and variances to identify opportunities for improvement.Stakeholder Engagement & Communication
Act as first point of escalation for participant issues, ensuring resolution within defined timeframes.Present financial and performance results to providers, executives, and large audiences.Build strong relationships with participants through proactive communication and education.Data, Reporting & Compliance
Ensure accuracy and timeliness of REACH program reporting to CMS, internal leadership, and participants.Monitor KPIs and escalate performance issues for corrective action.Maintain strict adherence to HIPAA, CMS, and CMMI regulations.Project Management & Process Improvement
Create and manage detailed project plans with milestones and deliverables.Conduct post-project reviews to capture best practices.Identify and implement operational improvements to reduce duplication and streamline workflows.Qualifications
Education & Experience
Bachelor’s degree in Healthcare Administration, Business, Accounting, or related field (Master’s preferred).5+ years in healthcare operations, value-based care, or ACO program management with proven financial oversight.Understanding of CMS / CMMI programs, Medicare value-based payment models, and ACO REACH structure.Technical Skills
Advanced Microsoft Excel skills; proficiency in Word and PowerPoint.Familiarity with Power BI, Tableau, or other analytics dashboards preferred.Core Competencies
Financial & analytical expertise in healthcare payment models.Strong program and project management abilities.Skilled in data-driven decision-making.Excellent written / verbal communication for technical and non-technical audiences.Ability to manage multiple priorities and deadlines.#LI-CS1
