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Support Specialist
Support SpecialistThe Salvation Army USA Central Territory • Detroit, MI, United States
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Support Specialist

Support Specialist

The Salvation Army USA Central Territory • Detroit, MI, United States
1 day ago
Job type
  • Full-time
Job description

Purpose :

Maintain a safe and orderly recovery environment for clients, staff, visitors and guests.

Summary :

Observe people, places, events, and report or correct situations detrimental to the status quo.

Primary Duties and Responsibilities :

  • Present a positive, courteous, professional role model at all times
  • Provide for the safety, comfort, and security of clients by maintaining order and discipline through the enforcement of all house rules
  • Regularly perform urine screens, client room and property searches, and document findings in SAM
  • Document all client behavioral issues and concerns in SAM for therapist review
  • Give oversight to clients regarding their assigned chores and duties
  • Investigate all serious occurrences / issues that take place during the shift and immediately report to Supervisor and Therapist
  • Assist in intake process through searching, laundering and inventorying personal property
  • Supervise and direct clients during fire, bomb threats, and tornado drills and events
  • Oversee clients during meal times and smoke breaks
  • Accompany and supervise clients during outside and specified inside activities
  • Maintain client sign out sheet ensuring that individuals are signing on and off the property
  • Report in writing on maintenance work order forms all things requiring repair
  • Clean beds of clients after discharge
  • Participate in all face-to-face and electronic staff development sessions as required

Qualifications :

  • Ability to assess, defuse and bring resolution to abnormal situations
  • Experience with substance abuse or mental health population preferred
  • TB Test and police clearance
  • Authorization to work in the United States
  • Working knowledge of HIPAA
  • Education / Experience :

  • High School Diploma or equivalent
  • Computer Skills :

  • Ability to use a computer keyboard
  • Proficiency with Microsoft Office Applications, Internet, and E-mail
  • Experience using electronic medical records preferred
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    Support Specialist • Detroit, MI, United States

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