Assistant Director, Traffic and Incident Management

Assistant Director, Traffic and Incident Management

Full-Time

Plano, TX

Summary :

The purpose of this position is to provide administrative oversight of safety, incident management, traffic engineering, and traffic operations of the Traffic and Incident Management (TIM) department. Duties include direction and coordination of activities; leading and developing employees; high-level trend analysis and report development, and delivery of presentations; coordination of public safety, wrecker, and traffic operations; and development of the budget. This is accomplished by planning and organizing staff functions, resolving customer inquiries and complaints; reviewing and recommending budget expenditures for staff, equipment, materials, and supplies; overseeing equipment, facility, and personnel utilization; reviewing performance, and managing performance metrics and reporting for division teams. Other duties include participating in strategic and space planning; procuring services and monitoring contracts, projects, and expenditures; overseeing fleet vehicles, procuring, and negotiating contracts for services; and developing policy and procedure manuals. Assistant Director may serve temporarily as Department Director when the Director is unavailable.

Responsibilities :

• Prepares and manages the annual budget by researching information, recommending purchases, expenditures, capital equipment and staffing levels, presenting budget or recommendations, monitoring ongoing expenditures, and recommending budget adjustments.
• Manages contracts by maintaining and reviewing regular reports and spreadsheets, reporting contract status, assisting managers with proposal language or contract negotiations, and ensure managers monitor work progress and adherence to schedules and budgets.
• Oversees accreditation and performance management programs by facilitating policy and practice development, regular assessments, developing training programs, assists in developing new programs, systems, procedures or equipment, consulting with employees to resolve issues, and creating employee involvement.
• Oversees various divisions in the TIM Department; monitoring and evaluating staff performance; teaching, coaching, and counseling employees; ensuring the establishment of sound training programs; forecasting and justifying personnel and equipment needs; participating in strategic goal and space planning; monitoring service programs and deliverables; participating in and leading special projects; ensuring policy / procedure compliance; and participating in and leading training.
• Deploys nationally recognized incident command system (ICS) and management (NIMS) principals; provides incident scene response and on-scene command 24 / 7 as needed; works to find ways to improve incident response and management activities.
• Deploys nationally recognized traffic management and traffic engineering principals; assists with ITS projects; evaluates data from several sources to determine patterns and improve traffic safety.

Qualifications : Minimum :

Preferred :